Digital Service Designer, end to end journey, digital customer experience, digital product, service delivery
Your new company
I am recruiting for one of the largest and well known central government departments in the country.
Your new role
The opportunity has arisen for an experienced Digital Service Designer to join this organisation on an initial 3 month contract. You will use your many years of experience in service design to liaise with several different teams and stakeholders to design end to end journey from a user perspective for a new digital product.
What you'll need to succeed
- Rapid design of end to end journey, and detailed design of new touch points.
- Design thinking and mapping out customer experience journey which will then link into the digital strategy. Taking a needs based approach, customer experience focused, taking requirements, updating other stakeholder teams etc.
- NHS digital and/or or digital product / digital customer experience mapping etc.
- Agile, user centric product and/or service delivery related experience.
What you'll get in return
You will be rewarded with a good day rate and the chance to work on one of the most important and well known projects out there at the moment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.