Mississauga, ON

Lending Officer – Loan Processing

Lending Officer - Loan Processing

On behalf of our client in the Banking Sector, PROCOM is looking for a Lending Officer - Loan Processing.

Lending Officer - Loan Processing – Job Description

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Provides an excellent customer experience by taking responsibility for and ensuring ongoing service, including updates to the loans, accounts, products and services of existing clients, and thereby adhering to established Operating Performance Commitments (OPCs)
  • Responsible for monitoring of accounts and loans to ensure balance and payments are up to date
  • Maintains up-to-date knowledge and understanding of relevant products, processes and policies, including completing internal training, and reviewing appropriate news items and publications
  • Participates as an active partner, and initiates changes by working with stakeholders and business lines to resolve issues, remove roadblocks, reduce costs and improve services
  • Responds promptly and effectively to service inquiries, concerns and complaints from Banking partners, with the ability to:
  • Resolve day-to-day servicing issues and reduce business and client impact with managerial direction as required
  • Analyze situations and present sound recommendations and decisions to overcome any obstacles and escalating if required
  • Facilitate decision making processes by providing timely, meaningful and easily available data
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Reviews’ authorizations (including syndications) for deals up to $10MM to execute the requirement of existing accounts, products & services, and subsequent funding.
  • Responsible for the review and action of the daily overdrafts, delinquencies (including Small Business), annual review, lending advances/payouts, etc.
  • Operates independently to execute day-to-day operations within assigned authorities/limits (lending limits up to $5 million in total Borrower Connection based on time on post)
  • Operates independently to execute day-to-day operations within assigned authorities/limits (lending limits up to $5 million in total Borrower Connection based on time on post)
  • Business Units supported include, but are not limited to: Commercial Banking, Small Business, Corporate, Global Risk Management, Payments & Cash Management, Audit, Quality Assurance, Trade services, Leasing, Real Estate Banking, Client Services and Solutions, Cash
  • Management Call Centre, Symcor, Automotive Finance and other units (as applicable)
  • Services approximately 31,000 Commercial clients

Lending Officer - Loan Processing – Mandatory Skills

  • 2 years' Experience within the banking Industry dealing with queue management, and Implementation experience in the setup and execution of accounts, products & services, and loan/funding.
  • Proven Customer Service skills/Communication Skill – written and verbal
  • 2 years Working knowledge of Microsoft Office (Excel, Word, and Outlook)
  • Detail oriented
  • Results Focused - focuses on productivity
  • Organization Skills - time management skills

Lending Officer - Loan Processing - Assignment Start Date

ASAP – 6 months to start

Lending Officer - Loan Processing - Assignment Location

Mississauga, ON – Work Remotely