Toronto, ON

Electronic Trading Support Analyst

Electronic Trading Support Analyst

On behalf of our client in the Banking Sector, PROCOM is looking for an Electronic Trading Support Analyst.

Electronic Trading Support Analyst – Job Description

  • The Electronic Trading Support Analyst will be the liaison between the Business Unit / Traders and Technology for Capital Markets – Equities, Portfolio & Algorithmic Trading related issues
  • Level two support and liaison between business unit/traders and technology for Cash Equities Application & Algorithmic Electronic Trading related issues
  • Leverage automation to drive efficiency and to improve our operating environment
  • Management of applications and our infrastructure
  • Escalate issues to EMS, Network, Systems, DBA & other service groups for quick identification & resolution
  • Contact exchange to resolve connectivity problems; issues with receiving rejects on orders, cancels or amends; getting Outs/Cancellations on stuck orders or any other trade related issue
  • Troubleshoot & fix booking & reporting related breaks identified by operations and/or front-office control
  • Conduct war-games & document recovery procedures for faster turn-around & lesser business impact
  • Conduct training & knowledge sharing sessions and documentation of all support related information
  • Support the integration of new releases, bug fixes, patches and configuration changes into production, including post release checks and trader training / notification

Electronic Trading Support Analyst – Mandatory Skills

  • Must have a Bachelor’ of Science degree or equivalent
  • Excellent oral and written communication skills.
  • Experience as a member of a team providing 24x7 coverage
  • Highly knowledgeable in Linux/Unix
  • Ability to multi-task & handle high-visibility outage situations
  • Strong interpersonal skills and enthusiastic attitude
  • Consistently seeking for opportunities to automate; Strong scripting skills (i.e., Python, PERL, etc.)
  • Solid knowledge of SQL with experience and good understanding of database concepts (Oracle, Sybase and SQL Server)
  • Working knowledge of FIX Protocol
  • Prior in-depth experience in supporting large-scale, enterprise-wide, global trading platform

Electronic Trading Support Analyst - Assignment Start Date

ASAP – 12 months to start

Electronic Trading Support Analyst - Assignment Location

Toronto, ON – Working Remotely