Procom

Procom

Toronto, ON

Electronic Trading Support Analyst

Electronic Trading Support Analyst

On behalf of our client in the Banking Sector, PROCOM is looking for an Electronic Trading Support Analyst.

Electronic Trading Support Analyst – Job Description

  • The Electronic Trading Support Analyst will be the liaison between the Business Unit / Traders and Technology for Capital Markets – Equities, Portfolio & Algorithmic Trading related issues
  • Level two support and liaison between business unit/traders and technology for Cash Equities Application & Algorithmic Electronic Trading related issues
  • Leverage automation to drive efficiency and to improve our operating environment
  • Management of applications and our infrastructure
  • Escalate issues to EMS, Network, Systems, DBA & other service groups for quick identification & resolution
  • Contact exchange to resolve connectivity problems; issues with receiving rejects on orders, cancels or amends; getting Outs/Cancellations on stuck orders or any other trade related issue
  • Troubleshoot & fix booking & reporting related breaks identified by operations and/or front-office control
  • Conduct war-games & document recovery procedures for faster turn-around & lesser business impact
  • Conduct training & knowledge sharing sessions and documentation of all support related information
  • Support the integration of new releases, bug fixes, patches and configuration changes into production, including post release checks and trader training / notification

Electronic Trading Support Analyst – Mandatory Skills

  • Must have a Bachelor’ of Science degree or equivalent
  • Excellent oral and written communication skills.
  • Experience as a member of a team providing 24x7 coverage
  • Highly knowledgeable in Linux/Unix
  • Ability to multi-task & handle high-visibility outage situations
  • Strong interpersonal skills and enthusiastic attitude
  • Consistently seeking for opportunities to automate; Strong scripting skills (i.e., Python, PERL, etc.)
  • Solid knowledge of SQL with experience and good understanding of database concepts (Oracle, Sybase and SQL Server)
  • Working knowledge of FIX Protocol
  • Prior in-depth experience in supporting large-scale, enterprise-wide, global trading platform

Electronic Trading Support Analyst - Assignment Start Date

ASAP – 12 months to start

Electronic Trading Support Analyst - Assignment Location

Toronto, ON – Working Remotely