Insurance Placement Solutions

Insurance Placement Solutions

Chicago, IL

Customer Service Representative - Commercial Lines | Chicago, IL

$32,000-$103,000 / YEAR

Insurance Placement Solutions has an immediate opening for a Commercial Lines Customer Service Representative with our client in their Chicago, IL location. As a member of our client's team, you will utilize your experience to provide the highest level of customer service while following policies, procedures, and best practices.

Job Requirements


  • Process endorsement requests for commercial lines insurance policies; secure pricing from the carrier if needed
  • Manage account documentation; send documentation to insured and follow up to ensure it was received and submitted to the carrier
  • Maintain follow-up system with insurance carriers to ensure requests are processed timely
  • Furnish underwriters with additional information as requested
  • Issue certificates of insurance and evidence of property forms to clients and clients representatives upon request
  • Process lost policy release forms; transmit correspondence to insureds and carriers
  • Perform other specific duties and projects as assigned by management


  • 2+ years of experience as a customer service representative handling commercial lines policies
  • AMS360 experiencer a plus
  • Active Property & Casualty license is required

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About Insurance Placement Solutions IPS is an insurance staffing and recruiting firm dedicated to the insurance industry, including insurance jobs in the Chicago, IL area. Our services are designed to be a resource for clients to gain access to high caliber talent. Many of our clients do not have the dedicated manpower to quickly fill their temporary, temporary to hire or direct hire vacancies. That is where we come in. Our clients are able to utilize our services to maintain business-as-usual during unforeseen interruptions and fluctuating business needs. Plus, our candidates benefit from gaining backdoor access to highly sought after positions with top companies in the industry.