5. US Citizens – proof will be required at time of hire like Birth Certificate or Passport copy or Voter’s registration card
1-year customer service experience or equivalent work experience.
Must have own Laptop or Computer – no Chrome book allowed
Must have Internet
Must have Headset through which they can hear and speak English speaking Training – Client will give online training for 2 weeks. You cannot take time off during this time. Attending full training is mandatory. Work timings – 2 shifts only –
7am to 5pm CENTRAL TIME (change time as per your time zone)
10.30am to 7.30pm CENTRAL TIME (change as per your time zone
Job Requirements
Handle incoming customer service calls
Dispatch incoming customer phone calls
Accept customer calls and return customer
Maintain customer service related information for customer accounts
Ensure quality customer service and customer satisfaction
Maintain customer service voicemail and return customer calls
Provide customers with superior customer service
Provide customer service for internal customers
Capturing customer information and answering customer inquiries
Resolve inbound customer calls regarding account
Take customer orders and provide high-quality customer service
Make out going customer service calls
Work with customer service manager to ensure proper customer service
Resolve any customer service issues
Answering inbound calls and providing excellent customer service
Provide customer support and handling customer inquiries
Combining excellent customer service skills
Assure quality customer service to all customers
Provide exceptional customer service to all customers
Provide superior customer service with all customer interactions
