OneMain Financial

OneMain Financial

Evansville, IN

User Acceptance and Quality Assurance Tester

About us

OneMain Financial is the country’s largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day—online and at 1,500 branches in 44 states—to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It’s all about doing the right thing—a mission that hasn’t changed for more than 100 years.

The Job:

The User Acceptance Tester will be instrumental in testing and validating new processes and systems within our Operations team, with a focus on customer facing digital tools and core systems capabilities utilized by employees in their day to day interactions with customers. As OneMain continues it omni-channel enablement journey, validating expected customer and user experience is critical. This position requires an individual who is detail oriented, highly analytical, and possesses an ability to view products from a OneMain Customer point of view. The User Acceptance Tester may be located at any of corporate or central sites – including Wilmington, DE, Baltimore, MD, Evansville, IN, or others. This role reports to OneMain’s Operations team and will partner closely with technology and other teams across the organization.

Responsibilities:

  • Test changes to company information systems
  • Validate and document testing results including any proposed changes
  • Develop test objectives and detailed test plans, including expected results
  • Write moderately complex test scripts and prepare test data
  • Maintain test scripts, results, and required system documentation
  • Partner across technology teams to share information related to test defects, outline risks associated with defects, and identify defect resolution plans
  • Provide executive summaries for all test results, contributing to implementation decisions

Required Skills & Experiences

  • Some college with emphasis in Technology, Business, Information Systems Design, or User Experience disciplines
  • 2 years of business experience (information systems, digital systems, or process design preferred)
  • Demonstrated ability to manage multiple testing deliverables
  • Basic understanding of Software Development Life Cycle (SDLC)
  • Basic understanding of computer commands, screen navigation, and submissions
  • Technical acumen and troubleshooting techniques
  • Experience with testing software and/or systems is preferred

Benefits:

Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options for team members and their dependents
  • Up to 4% matching 401(k)
  • Tuition reimbursement
  • Continuing education
  • Bonus eligibility
  • Paid time off
  • Paid volunteer time