Tarpon Springs, FL

Telemarketing Customer Service

$27,500-$130,500 / HOUR

Job Description

We are recruiting accomplished energy telemarketers for a direct supplier in the Tampa Bay area. In this role you will be working for the actual company that is providing the energy. The role will start out at $10.00 an hour but by working a full schedule and hitting minimum sales bonuses you can move up to $13.75 an hour + commissions.

All candidates will be required to qualify for a telemarketing license in the state of Florida.

Essential Duties & Responsibilities:

  • Make outbound calls to potential customers
  • Actively maintain high customer contact through diligent outbound calling
  • Share information about our products and services by following approved sales scripts
  • Answer potential customer questions and follow-up call questions
  • Follow up with customers to attain required account information
  • Combat customer objections with clear presentations and effective negotiation skills
  • For existing or returning customers research account status and identify past account issues
  • Provide price quotes to prospective customers
  • Close sales and lead customer through the verification process
  • Meet quotas for respective sales campaigns
  • Adhere to all state and regulatory requirements and company policies associated with the role.
  • Perform other duties as assigned

Required Skill/Experience:

  • Professionalism
  • Dependability
  • Excellent communication skills
  • Multi-tasking
  • Expert product/service and job knowledge
  • Organized
  • Ability to build rapport with people