McD Tech Labs

McD Tech Labs


Staff Site Reliability Engineer

We are currently looking for skilled Site Reliability Engineers to develop, maintain, and support container orchestration (k8s), distributed ML workloads, network services, storage layers, and configuration of a petabyte scale AWS storage and Kafka stream stack.


  • Develop and maintain high performance k8s clusters across multiple regions
  • Develop and maintain telemetry infrastructure and visualization for metrics, logs, and distributed tracing.
  • Develop and maintain the operational configuration of a petabyte scale storage and stream analysis service
  • Work with Audio and Speech AI Engineers to accelerate development and deployment of heterogeneous analysis and distributed training pipelines
  • Participate in the definition and management of SLIs, SLOs and error budgets for infrastructure and production services.
  • Design and implement infrastructure-as-code pipelines

Required Qualifications:

  • 5+ Years Linux experience configuring, supporting, and optimizing
  • 2+ Years AWS SRE experience designing, implementing, and support cloud-based infrastructure
  • 2+ Years experience architecting, deploying, and supporting k8s in cloud environments.
  • 2+ years experience designing and supporting distributed systems.

Desired Qualifications:

  • Familiarity running distributed ML workloads in cluster orchestrated environments
  • Experience building and supporting telemetry infrastructure (Grafana, Prometheus, and similar tools)
  • Experience designing and implementing infrastructure as code pipelines
  • Experience in one of more languages such as Python, Java, Go
  • 2+ Years PubSub Experience (Kafka, SQS)

About McD Tech Labs

What We Are Building From Moonshots to ML for the Masses McD Tech Labs leverages the best of Silicon Valley’s ability to solve the unsolvable with transformational technology and the world’s most recognizable restaurant brand known for delivering innovative solutions to make delicious, feel-good moments happen for 65 million people every day. From prototype to production in staggeringly fast iterations, McD Tech Labs has designed, tested, and deployed next-generation AI-powered technology at the forefront of Silicon Valley innovation. This allows our engineers and tech leads to get their hands dirty building a product in real-time. Here at McD Tech Labs, we offer a rare opportunity to design real-world technology that is already live in the Drive Thru, reinventing the fast food experience today. So, what is this next-generation technology we’re developing? It’s McDonald’s industry-leading AI-enabled voice ordering system for the Drive Thru. Welcome to McDonald’s. What Can I Get You? McD Tech Labs is developing, testing, and deploying an AI-enabled voice system to automate the McDonald’s Drive Thru order taking experience. Combining both hardware and software and deployed at the speaker post, the automated order taker (AOT) takes customer orders in the Chicagoland area to the tune of thousands of orders daily, learning from those orders and human interactions along the way.Our AOT has the potential to revolutionize the way customers order in the McDonald’s Drive Thru and is just one way that McDonald’s pushes the boundary on innovation in the QSR space. Who We Are We love our technology, cutting-edge innovation, and solving tough AI problems. We are open to new ideas. All voices are valued in the pursuit of learning and building the best tech. We welcome everyone's voice. We invest in each other and our collective success. From pursing a degree to code pairing, we believe that we are better together. We trust each other. We hold ourselves and our teammates to a high standard. We move fast. We encourage bold moves, new ideas, and calculated risk taking. Who We Are Looking For We have openings across our Software Engineering, DevOps, QA, Data Science, Infrastructure, Machine Learning, Natural Language Processing, and Speech Recognition teams. Our ideal candidate is one who loves an ambitious challenge, is passionate about the scale of our product, and curious about the latest and greatest in the industry. At McD Tech Labs, we all have the chance to be part of a transformative product. Learn more about our open jobs and apply at (you will be redirected to a McDonald’s Corporation page). Please note that McDonald’s Corporation (and McD Tech Labs) is not related to Stack Overflow, does control the platform, and does not influence how Stack matches candidates with any jobs or other job-related information. Our Team We’re a small group of thinkers and doers who love to grow, learn, and make a big impact. Within every project we apply well-known technology and skills in unique ways, and each project provides endless opportunities to grow. Our fast-scaling work and ambitious technology aren’t the only things helping us develop our careers; our continued learning programs, career development framework, and supportive environment help everyone achieve their best.