Singapore, SG

Software Engineer (Product Infrastructure), TikTok e-Commerce

The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. Our product engineering team is responsible for building an e-Commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-Commerce here at TikTok. Our software engineers for product infrastructure role combines software and systems engineering disciplines to run high-performance, large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok e-Commerce’s services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems’ observability, performance and maintainability. Responsibilities:

  • Build, expand and operate TikTok e-Commerce global infrastructures, including large-scale systems in public and private clouds, data centers and content delivery networks.
  • Develop automation, data visualization and automated monitoring processes to facilitate the optimization of the TikTok e-Commerce platform infrastructure.
  • Engage in and improve lifecycle of infrastructure services from inception and design through development, deployment and refinement.
  • Design and engineer tools and platform solutions to optimise product engineering and operation efficiencies.
  • Participate in technical operations and oncall rotations in response to performance and reliability issues.


  • Bachelor’s degree or higher in Computer Science or a related technical discipline, or equivalent working experience.
  • 3+ years experience in Cloud Architecture or DevOps.
  • 3+ years experience working with Unix Linux systems from kernel to shell and beyond with experience working with system libraries, file systems, and client-server protocols.
  • Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.
  • Experience in designing, analyzing, and troubleshooting large-scale distributed systems.