Strategic Direct Solutions, LLC

Houston, TX

Service Techs & Managers – HVAC Critical Facility Services – Cable Headend

$65,500 / YEAR

Service Techs & Managers – HVAC Critical Facility Services – Cable Headend

Locations available: Houston and Dallas, Texas

Strategic Direct Solutions, LLC is currently searching for Service Techs & Managers ( **with HVAC/AC/DC Power Installation & Maintenance knowledge**) to provide Maintenance Management oversight for all phases of Cable Headend Critical Facility – HVAC/AC/DC Power systems. ( Prior Comcast, Charter/Spectrum Headend environment experience a plus .)

Compensation: Negotiated – Based on Skill Set and Work History

We are current very busy and need candidates immediately. These are Essential Service positions and are not subject to Covid-19 Quarantine or travel restrictions.

Key Objectives:

  • Coordination of Critical Facility Maintenance Resources

° Perform system diagnostic checks (Compressors, Belts, Motors, Etc.)

° Schedule all required services

° Logistics of manpower to meet maintenance schedule.

  • Ensuring maintenance objectives, goals are being met and reported, as required
  • Ensure work is proceeding on schedule, to meet customer’s requirements
  • Quality standards are being met

Essential Responsibilities:

  • Monitor vendors/service technician’s quality of work and performance
  • Interface with customer regarding schedules, repairs, invoicing, etc.
  • Track and control maintenance and associated costs to achieve completion of project within time and budget
  • Minimize company exposure and risk on project
  • Ensure program documents are complete, current, submitted and stored appropriately
  • Ensure timelines of paperwork, schedules to customer and Corporate management
  • Assist in maintaining program management system to maintain accuracy of program data
  • Work directly with customer, vendors and company personnel regarding project status and information
  • Serve as daily technical lead/onsite supervisor for project managers as business needs require
  • Provide recommendations on site repairs and upgrades with customer, quote, repairs and engineering services
  • Source vendors, provide recommendations on program improvements.

Job Requirements


Education: High School Diploma or equivalent

Work Experience:

·         AC/DC Power/HVAC Systems Installation desired

·         2-4 year’s Cable Headend Facility – Service Management desired (Comcast, Charter/Spectrum Headend environment)


Requirements and Skills:

  • Critical Power Installation Services – DC power, Generators, HVAC and AC Electrical knowledge desired
  • Strong analytical skills with great attention to detail
  • Excellent interpersonal skills
  • Personal drive, initiative and resourcefulness
  • Strong organizational skills within highly dynamic changing environment
  • Problem-solving ability
  • Knowledge of Cable TV Head end industry, desired

If you feel you are up for the challenge, submit your resume, as soon as possible.