Improve others, Improve yourself.You Belong! Job Summary : The
Member Services Representative will be responsible for creating a
positive member experience by providing a superior level of
customer service to Planet Fitness members, prospective members and
Member services representative will be responsible for the
overall cleanliness of all areas of the facility to ensure a
positive member experience.
Essential Duties and Responsibilities :
exceptional customer service.
variety of questions.
professional manner and elevate to Assistant Manager or Manager as
Qualifications / Requirements :
positive and professional way with members and co-workers,
exceeding the member’s expectations.
appropriate behavior and language.
Physical Demands :
Work Hours :
Employees at a franchise location are employed by the Franchisee
and are not employees of PFHQ (the Franchisor). PFHQ neither
dictates nor controls labor or employment matters for franchisees
or their employees, and does not retain any reserved authority to
control the terms and conditions of employment for franchisees or
Each franchisee is responsible for ensuring compliance with
local, state and federal law.