United States

Licensed Life & Health Insurance Agent

Job Description

We’re now hiring Licensed Insurance Advisors to work from home!
We are seeking individuals who strive to provide next-level care
for our clients and their customers and excel in an environment
where leads are provided.

The role :

Our Licensed Life & Health Insurance Advisors provide
professional presentations over the phone to sell insurance to
existing customers of Fortune 500 Insurance Companies.

  • Handle inbound and outbound calls with prospects and use
    assumptive sales techniques to enroll them in one or more of the
    client’s insurance products
  • Build relationship to establish rapport with caller to gain
    trust and understanding
  • Determine eligibility and maintain and improve quality results
    by adhering to standards and guidelines; recommending improved
  • Updates job knowledge by studying new product descriptions;
    participating in educational opportunities
  • Manage prospect follow-up calls to ensure timely responses
  • Gather all required data necessary to sell insurance products
    to prospects
  • Explain the sales and issuance process and insurance
  • Accurately process application / information in Sutherland and
    the client’s sales and customer systems
  • Diligently track and record outcome of calls and customer
    issues / inquiries for follow up
  • Escalate issues to program manager as needed
  • What we offer :

  • Potential earnings of $16-22 / hr (base pay + incentives)
  • Competitive starting bonus of $500! $200 when you start (paid
    in first paycheck) and $300 when you graduate from training
  • Medical, dental and vision benefits
  • Paid training
  • Advancement opportunities
  • Additional pay incentives
  • This is the job for you if :

  • You are action oriented, take initiative, and seize
    opportunities to maximize your potential
  • You confidently communicate value propositions, thoroughly
    answer questions and set proper expectations regarding the product
    and sales process
  • You are a closer and consistently exceed your sales goals
  • You are an enthusiastic professional who is dependable and
  • You are driven by your success which is measured by monthly
    sales, quality score, cancellation rate, and productivity
  • Qualifications

  • Excellent communication skills and a strong detail-oriented
  • Ability to use critical thinking skills to overcome customer
  • Proven time management skills
  • Previous work experience with electronic documentation
    management, understanding of workflows and Microsoft Products
    (Work, Excel, PowerPoint, Windows Explorer)
  • High school diploma or equivalent
  • Minimum one-year previous customer service / sales experience
    required and / or 2 years call center experience required
  • 1 year of post-secondary education required and / or 2 years
    continuous active Life and Health License
  • Typing skills of 30+ WPM with 90% accuracy required
  • Ability to manage multiple software applications and document
    customer records at the same time
  • Prior experience and / or knowledge of Medicare or medical
    terminology preferred
  • Prior experience in the health care / insurance industry
  • Requirements to work from home :

  • Excellent Internet connectivity
  • A quiet and distraction-free, secure place to work.
  • A dual-ear USB headset that has a noise-canceling
  • A PC with two monitors
  • About us :

    As a digital transformation company, Sutherland rethinks and
    rebuilds processes for the digital age by combining the speed and
    insight of design thinking with the scale and accuracy of data

    We have been helping customers globally, across industries from
    financial services to healthcare, achieve greater agility through
    transformed and automated customer experiences for over 30

    Sutherland is a drug free workplace, including our
    work-from-home positions.