PeopleShare Inc

PeopleShare Inc

Harrisburg, PA

Customer Service Representative

$27,500-$40,000 / HOUR

PeopleShare is hiring for a remote, Customer Service Representative position in Glen Mills, PA!

Apply today to start ASAP!

Job Details for Customer Service Representative:

  • Schedule: (Tuesday – Saturday from 3PM – 11PM) OR (Tuesday – Saturday from 10AM-6:30PM)
  • Pay Rate: $13/hr.
  • Temp-to-Hire
  • Remote

Job Responsibilities & Description for Customer Service Representative:

  • Answer incoming calls providing excellent customer service to all callers.
  • Monitor and respond to customer inquiries received via NCS mail boxes.
  • Make outgoing calls to follow-up on shipment status, resolve issues and update customers.
  • Track, trace, enter and update shipments.
  • Assist and support Pilot stations and cartage agents.
  • Follow published procedures and work instructions for NCS accounts and bring modifications to management’s attention.
  • Master outside customer applications. Perform other duties as assigned by management.

Job Requirements for Customer Service Representative:

  • Must have previous customer service or call center experience.
  • High energy individual with excellent oral and written communication skills.
  • Flexibility to cover open shifts due to vacation, sick, etc.
  • Good organizational, math and problem solving skills. Passing grade on Quarterly Tests.

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) – King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.