PrimeTime Marketing, Inc

Indianapolis, IN

Customer Service Representative (Immediate Start)

$40,000-$50,000 / YEAR

PrimeTime Marketing is a promotional marketing and sales firm in Fishers, IN . With our recent expansion, we are looking to fill Face-to-Face Customer Service Representative positions within our company to help us keep up with our clients growing brands.

This is a great job if you are looking for a career change or are just getting started in your professional career.

No experience necessary, all paid training is provided!

WE PROUDLY OFFER:

  • Fully paid training
  • Full-time / Part-Time
  • Weekly pay every Friday
  • Management trainee positions opening soon
  • Travel Opportunities
  • Major Holidays off

THE PROPER CANDIDATE WOULD HAVE:

  • Excellent verbal & written communication skills and the willingness to learn
  • Must be a team player and work well with others
  • Great customer service skills
  • Effective listening skills
  • Enthusiastic personality!

POSITION DETAILS:

  • Deliver an outstanding store experience that improves customer loyalty and strengthens.
  • Demonstrate and provide our customers with product knowledge and information
  • Aid our patrons with new acquisitions, upgrades, and services
  • Identify the right solutions to customer billing, technical and or account issues

EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:

  • Customer Service
  • Hospitality
  • Work in the Restaurant Industry
  • Retail/Sales
  • Marketing/Advertising
  • Management/Leadership Skills

The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres, be outgoing, a self-starter and motivated. This position leads into our management training program.

*This Business Does Not Participate in Any of the following:

  • Telemarketing
  • Door to Door Sales
  • Business to Business

This is a field customer service position.

Job Requirements

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions