Rocksteady Promotions, Inc.

Rocksteady Promotions, Inc.

Philadelphia, PA

Competitive Customer Service Representative

$39,037-$48,817 / YEAR

Are you looking to make a long-lasting impact on the business you work with? Looking for a clear path for advancement? Want to be developed along the way? Good with people?

DESCRIPTION:

We are looking for a passionate Competitive Customer Service Representative who will partner with and ensure the long-term success of our customers. You will be responsible for developing relationships within your assigned territory, connecting with key decision-makers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

RESPONSIBILITIES:

  • Execute day to day sales, marketing, customer service, and campaign management

  • Excel in our management training program beginning at the Entry Level to Senior Management

  • Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying the opportunity to expand

  • Own all problem solving, troubleshooting, client campaign requests, media planning, and key implementations

  • Build client relationships through service excellence and balance their campaign needs with your proactive approach

  • Get your hands dirty with team building, growth, and expansion efforts

Job Requirements

BENEFITS:

  • A plethora of bonuses and incentives: sporting events, concert tickets, and giveaways

  • Trips to cool places like Puerto Rico, LA, Atlanta, Cancun, and the Bahamas!

  • Daily team development activities

  • Sponsored lunch parties

  • After hour work gatherings: intramural games/sports

  • One on one development from company executives

  • Annual awards and recognition

  • Holidays off

  • Investment in your growth and progression

Rocksteady Promotions emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role. That’s why our motto here is “Think It, Believe It, and Make it Happen.”