Irvine, CA

Business Systems Analyst

$45-$48 / HOUR
Title:  Business Systems Analyst
Location:  Irvine, CA
Duration:  6+ months 

The IT Business Systems Analyst (BSA) has accountability for supporting the applications for Clinical Affairs operations across several global business units. Additionally, they would implement and optimize small to mid-sized solutions that improve system functionality, business processes, and effectiveness. The BSA is a domain expert of clinical technologies, applications, and solutions to improve business processes, leveraging their foundational IT knowledge to support clinical systems.

Key Responsibilities:
  • Perform day-to-day system administration activities such as user account creation and application configuration for various global systems across several business units.
  • Provide operational support, in the form of, system administration/configuration and subject matter expertise to ensure clinical trial systems support clinical study activities.
  • Document and develop detailed diagrams of business processes, as well as the supporting applications and interfaces.
  • Configure and test systems to execute features, integration, and reporting per Software Development Lifecycle (SDLC)
  • Familiarity with validated IT systems, with the ability to write requirement documents, specification documents, and test scripts leading to the execution of validation plans.
  • Perform root cause analysis and troubleshoot business systems, interfaces, configurations, etc., including testing and researching data integrity/accuracy.
  • Create system-level process flows and sequence diagrams.
  • Capture and document technical functional and non-functional requirements.
  • Define acceptance criteria, create use cases, and perform acceptance testing.
  • Perform data mapping between business concepts and technical constructs.
  • Participate in providing business systems analysis services (analyze, define, troubleshoot, design, test, deliver, maintain) with assistance from Senior Business Systems Analyst.
  • Lead and/or manage small sized projects / enhancements.
  • Collaborate with project leads to determine how requirements will be approached and managed for a particular project.
  • Work with senior level Business Systems Analysts to develop requirements work plans, identify task dependencies; support risk management and change management activities.
  • Responsible for assigned work with limited supervision to produce, specify and communicate business, system, and implementation requirements.
  • Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams.
  • Execute the test strategy and test plans and ensure they adequately cover the requirements.
  • Assist in defect resolution.
  • Simultaneously support multiple initiatives as assigned.
  • Perform other duties as assigned.


Knowledge of application architecture, application integration and basic understanding of Infrastructure fundamental such as server, database, and network
Proficient in Microsoft Office Suite (i.e., SharePoint, Outlook, Visio, Excel, PPT, Word)
Ability to interpret and define business user requirements into detailed specifications.
Strong ability to manage and work in a multi-cultural environment.
Strong analytical and logical problem-solving skills, root cause analysis
Strong interpersonal, written, and verbal communication skills - able to interact with business stakeholders.
Possess and display sound judgment, initiative, flexibility, and detail-orientation.
Ability to develop and maintain business and technical documentation.
Organizational and project management skills a plus
Experience with Good Manufacturing/Good Documentation Practices (GxP) processes preferred.
Experience interacting with and managing SaaS solutions and external vendors preferred.

Education and Experience:
Bachelor's Degree in Computer science or related field, 2-4 Years of experience in a Business Systems Analyst role or related experience Required or Master's Degree or equivalent in Computer science or related field, 2 Years of related experience Required.

Experience in Med Device or Pharma industry is a plus.

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.