EngineeringEngineers at The Realreal are exposed to the latest technology and a data-driven culture on a daily basis. Our team is friendly, helpful, collaborative, and building real solutions that are core to our business. We're tackling some exciting problems in the sustainable fashion space, such as using machine learning technology to authenticate consigned items as genuine, simplifying consignment logistics, personalizing recommendations, optimizing pricing, and much more! The RealReal is a global company and we recognize that great talent can live anywhere, that is why we are open to talent in all of North and South America for the majority of our Engineering roles. We're also one of the largest users of Elixir in the United States and The RealReal is an active participant in the Elixir community.Machine Learning & Data ScienceWe use cutting edge models solve problems in the computer vision, constrained optimization, and the personalization space. Our collaborative and high-caliber team directly impacts all areas of the business through the use of computer vision, machine learning, and big data tools. We are constantly evaluating the best tooling to use in MLOps to streamline our output.At The RealReal, we do full stack ML on the most interesting projects in a wide array of fields, always pushing the limits.ITWe believe that new technology allows us to look at a problem in a new light and possibly find a better solution to the issue at hand.Our IT team provides support for application, hardware, and networking issues for our eCommerce company.We are responsible for prioritizing mission critical tasks and coordinating the construction and expansion of our systems for a company, at scale.We build for the future, see around corners, and focus on automating current and future processes through scripting.

The RealReal


Senior Network Security Engineer

The RealReal is looking to hire a Senior Network Security Engineer to join our team. This position will be responsible for the deployment and maintenance of the company's LAN/WAN environment and Cloud VOIP contact center system. As our senior network security engineer, you will oversee the daily upkeep and administration of the company's network infrastructure with a strong emphasis on security. We build for the future, see around corners, and focus on automating current and future processes through scripting. Join The RealReal and solve technical problems that matter!

This position is based in Perth Amboy, New Jersey and will report to our Senior Director of IT & Infrastructure.

What You Get To Do Every Day

  • Deploy and maintain new sites as needed including LAN/WAN and wireless networks
  • Monitor the existing LAN/WAN infrastructure
  • Resolve production issues minimizing system down time, and ensuring that the network is operational
  • Proactively identify and correct network issues, bandwidth bottlenecks, and upgrade/update hardware as needed
  • Maintain the cloud based contact center infrastructure (Genesys Purecloud)
  • Develop network health and status report
  • Create and maintain network documentation
  • Address any vulnerabilities from penetration testing that might be exploited by a malicious party
  • Work closely with the Information Security department to maintain the network secured and compliant and develop a set of network security standards and best practices for the organization. recommend security enhancements to management as needed and develop strategies to respond to and recover from security incidents/breaches.

What You Bring To The Role

  • 7+ years relevant experience in a similar network security position
  • Layer 2 and Layer 3 switching including STP, RSTP
  • Able to travel regularly for new implementations
  • Routing, switching, and wireless technologies
  • Converged networks (voice, data)
  • Solarwinds Orion or equivalent monitoring tool
  • Master’s Degree in Computer Science, Information Technology, etc. OR Bachelor’s Degree and related related Network Engineering experience

Required Technical Knowledge

  • PaloAlto Firewalls
  • Cisco Meraki switching and Access Point
  • Juniper Switching
  • VPN / SDWAN technologies
  • VOIP infrastructure
  • Network monitoring tool

Preferred Knowledge

  • Experience maintaining a contact center
  • AWS networking experience
  • Linux / Unix and/or Windows operating systems, systems administration, utilities, tools, and applications
  • experience with a configuration management solution (chef, puppet, ansible, etc.)
  • Scripting
  • Certifications
  • Network and Cyber security concepts
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