Customer Service | Client Service Representative
Location: Dallas, TX *Not a remote position”
Hours: Full-time preferred, some part-time workers may be considered
Benefits: Great work environment, flexible schedules, weekly pay, immediate start, paid training
The Ideal Customer Service and Client Representative :
- Candidates must be over the age of 18, with permission to work in the USA.
You are someone who is collaborative, flexible, deadline orientated, and organized
You maintain a calm demeanou r under pressure
You can anticipate needs, you’re always 5 steps ahead of everyone, and can handle issues before becoming a problem
You’re an independent thinker who asks questions
Has a strong work ethic and a desire to work with our clients
You should have some basic computer knowledge and excellent verbal and written communication skills
Customer Service and Client Representative Duties:
Greet customers and offer assistance with products and services.
Resolve any customer question or issue helping to ensure a positive customer experience
Share customer service best practice with the team to ensure the customer experience is always top tier
Identify sales opportunity and offer suitable product/services that will add value to new or existing customers
Ensure that all sales and records have been accurately entered into our system
Organize and maintain all promotional displays
SVR is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
More About Us:
SVR leads the way in customer acquisition and customer service. We thrive on face-to-face interaction, promising a clear and consistent message to everyone involved when building and delivering a strategy for our clients throughout our event-based campaigns.
Our objective is to internally create a strong team environment and supportive culture that invests in our team members which in turn reflects in our high quality and effort to want to provide our clients with the best outcomes.