Signature Consultants

CA, US

UX Researcher- Chrome Team

Job Summary:

Signature Consultants is seeking a UX Researcher- Chrome Team for an opportunity in Mountain View, CA.
The Chrome OS UX Research team is looking for Qualitative User Experience Research talents with hands-on experience conducting UX research ideally in a product environment.

As a User Experience Researcher in a growing team, you'll have the opportunity to work with other researchers and independently execute research activities. We are looking for individuals who have excellent communication skills, are diligent and detail-oriented, and have a track record in working independently. The Chrome OS UX Research team is a critical driving force behind gathering the users' goals and needs, attitudes and emotions and then using them to inspire and inform design. Researcher is truly seen as a strategic partner on the Chrome OS team. You will collaborate closely with designers, product managers, engineers, and partners in other functions to create innovative solutions that users love to use.

Responsibilities:

  • Work with product managers, designers, engineers, and other researchers (both qualitative and quantitative) to prioritize research opportunities in a fast-paced, rapidly changing environment
  • Collect and analyze user behavior by leading "Wizard of Oz" studies, usability lab studies, surveys, field studies, in-the-wild studies, literature reviews, experiments, etc.
  • Understand and incorporate technical and business requirements into research
  • Generate findings, recommendations, and reports based on user research
  • Advocate research findings to diverse audiences through written reports and presentations compellingly
  • Work with product teams to identify metrics for user experience, and track impact of product changes on these metrics

Minimum Qualifications:

  • BA/BS degree in Computer Science, Human-Computer Interaction, Human Factors, Cognitive Science, Psychology, or other field emphasizing human behavior
  • At least 3 years experience in conducting user research ideally in a product environment
  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
  • Detail oriented, with experience independently planning, executing, and analyzing qualitative research projects.
  • Ability to communicate complex research concisely and effectively to product stakeholders
  • Excellent communication, interpersonal, collaboration and negotiation skills
  • Listening to others and humbleness are keys to success
  • Fluent in prioritizing and managing multiple projects. Flexibility in adapting to changing schedules and different projects

Preferred Qualifications:

  • Experience conducting research in the enterprise domain such as workers and IT admins in companies
  • Master's or PhD degree in Computer Science, Human-Computer Interaction, Human Factors, Cognitive Science, Psychology, or a related field
  • Track record leading or executing research projects from start to end while involving stakeholders appropriately at each stage of the product lifecycle
  • Familiarity with computer operating systems from the technology perspective
  • Background with both qualitative and quantitative is a plus

Mandatory:

  • BA/BS degree in Computer Science, Human-Computer
  • Interaction, Human Factors, Cognitive Science, Psychology, or other field emphasizing human behavior
  • At least 3 years experience in conducting user research ideally in a product environment
  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
  • Detail oriented, with experience independently planning, executing, and analyzing qualitative research projects
  • Ability to communicate complex research concisely and effectively to product stakeholders
  • Excellent communication, interpersonal, collaboration and negotiation skills
  • Listening to others and humbleness are keys to success.
  • Fluent in prioritizing and managing multiple projects Flexibility in adapting to changing schedules and different projects

Desired

  • Experience conducting research in the enterprise domain such as workers and IT admins in companies
  • Master's or PhD degree in Computer Science, Human-Computer Interaction, Human Factors, Cognitive Science, Psychology, or a related field
  • Familiarity with computer operating systems from the technology perspective
  • Background with both qualitative and quantitative is a plus

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit [ Link Removed ] . Signature Consultants is the parent company to [ Link Removed ] and [ Link Removed ] .

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [ Link Removed ] or [ Phone number blocked ] .