SailPoint began in 2005, when our founders set out to create a new type of company – one that promised to provide innovative solutions to business problems and an exciting, collaborative work environment for identity rock stars. Together, we’re redefining identity’s place in the security ecosystem.

Sailpoint Technologies, Inc.

United States

Staff DevOps Engineer

SailPoint is solving the world’s Identity management problems with our market leading SaaS solution, and the Staff DevOps Engineer will be a key leader on the DevOps team servicing the SaaS product suite. They will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities:

  • Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs
  • Automate deployment, monitoring, management and incident response
  • Monitor site stability and performance and troubleshoot site issues
  • Scale infrastructure to meet rapidly increasing demand
  • Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
  • Collaborate with developers to bring new features and services into production
  • Develop and improve operational practices and procedures
  • Proactively meet standards for information security and compliance, such as ISO27001, SOC1, SOC2, etc.

Background & Experience:

  • 8+ years of experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
  • 8+ years of experience with cloud infrastructure environments, preferably AWS
  • 3+ years of experience with containerization technology, preferably Docker and Kubernetes
  • Experience with Big Data or Machine Learning preferred
  • Release automation (Jenkins, etc) with CI/CD pipelines
  • Linux administration, and Linux debugging experience
  • Experience using programing languages (Ruby, Golang preferable) to manage cloud environments at scale
  • Strong understanding of system and networking concepts and troubleshooting techniques
  • Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
  • Experience leading projects from ideation to release and ongoing maintenance
  • Ability to operate in an agile, entrepreneurial start-up environment.

Education:

  • Bachelor's degree in Computer Science or other technical discipline, or equivalent experience

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.