We are looking for a dynamic individual who is a self-starter to fill the position of Account Manager. Our clients are employer groups that are excited to offer benefits for their employees’ pets, and it is your job to make sure it is a seamless experience. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.The Account Manager will be the lead contact for 200+ clients. It is crucial that you can manage multiple projects at a time, while paying strict attention to detail. Responsibilities:
Coordinate implementation timelines, set client expectationsProcess enrollment files and forms for existing clientsSupport clients by answering questions and providing materials as neededJoin Director of Employer Benefits on client webinarsAssist with client billing Requirements: Excellent verbal and written communications skillsHigh level of energy and enthusiasmVery comfortable and adept with technologyMinimum 2 years work experienceJob RequirementsWe are looking for a dynamic individual who is a self-starter to fill the position of Account Manager. Our clients are employer groups that are excited to offer benefits for their employees’ pets, and it is your job to make sure it is a seamless experience. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.The Account Manager will be the lead contact for 200+ clients. It is crucial that you can manage multiple projects at a time, while paying strict attention to detail.Responsibilities:Coordinate implementation timelines, set client expectationsProcess enrollment files and forms for existing clientsSupport clients by answering questions and providing materials as neededJoin Director of Employer Benefits on client webinarsAssist with client billingRequirements:Excellent verbal and written communications skillsHigh level of energy and enthusiasmVery comfortable and adept with technologyMinimum 2 years work experience