OneMain Financial

Baltimore, MD

Network Reliability Engineer

The Network Reliability Engineer will be responsible for implementing network monitoring and alerting on an enterprise scale with a goal of helping to ensure maximum uptime.

The Network Reliability Engineer will work in the Network Monitoring Center (NMC) within the Network Security and Services group to:

  • Enhance existing network monitoring platforms
  • Set up initial monitoring of new connections and systems
  • Create and maintain integrations between monitoring and ticketing systems
  • Assist other Network Services teams by detecting small problems before they lead to an outage
  • Create robust alerting that provides Network Engineers with information they need to solve problems more efficiently
  • Write scripts that automate the correction of conditions with repeatable solutions
  • Build dashboards for the Network Monitoring Center (NMC) that enable better visualization of current network status
  • Monitor voice quality across various network segments
  • Maintain detailed procedural documentation
  • Detect degraded conditions across the network by checking link quality, bandwidth usage, CPU utilization, faults, logs, etc.

Required Skills and Qualifications:

  • Associate’s Degree in Computer Science or similar field of study
  • 2-5+ years of Network monitoring experience
  • Experience with network monitoring tools such as SolarWinds, ScienceLogic, and LiveAction
  • Technical knowledge in the following areas: Network routing and switching, VoIP, Wide Area Networks, SD-WAN, Network Security, Cloud platforms
  • Excellent verbal and written communication skills
  • Experience with Artificial Intelligence (AI) and machine learning (ML) as it would be used to monitor networks
  • Ability to track, manage, and ensure project tasks are completed in a timely manner
  • Experience configuring routers and switches for Netflow and SNMP data collection
  • Preferred certification/training: CCNA, SolarWinds Certified Professional, ScienceLogic Certified Professional
  • Ability to prioritize multiple simultaneous projects

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Benefits:

Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options for team members and their dependents
  • Up to 4% matching 401(k)
  • Tuition reimbursement
  • Continuing education
  • Bonus eligible
  • Paid time off
  • Paid volunteer time
  • And more

Our Company:

OneMain Financial is the country’s largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day—online and at 1,500 branches in 44 states—to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It’s all about doing the right thing—a mission that hasn’t changed for more than 100 years.

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