Notion Solutions

Miami, FL

CSR - Immediate Hire - Customer Service - Full time

$28,358-$32,240 / YEAR
Job Description



The position is held in Miami, FL


**Have a passion for communications, public relations, or engaging with others? Notion Solutions is actively searching for an individual to fill our Customer Service Coordinator role and begin working immediately with our creative team!


Job Description



Why Choose Notion Solutions ?


The flexible approach we embrace means we can define ourselves in a unique manner, unlike any other branding and marketing company. Representing some of the world’s leading brands provides us with the leverage to take ourselves, customers, and clients to the next level. While technology is a big player in modern-day society, it is unable to provide the caliber of service that good old fashioned conversation can. Here at Notion Solutions, we understand the importance of leading from the front, and that’s exactly where we aim for our clients to be!


Job Requirements
  • Manage multiple consumer and client accounts, ensuring satisfaction and long-term brand loyalty

  • Understand and pass along the message each brand wishes to display

  • Become a direct link between the brand and consumer

  • Suggest content for internal and external communication

  • Generate brand loyalty through personalized and strategic interactions with target consumers

  • Create fun and interactive hosted events to increase brand image and awareness

  • Proactively build and maintain strong relationships with clients and consumers

  • Responsible for the growth and overall effectiveness of agency PR efforts

  • Communicate to various levels of management of results and goals

  • Conduct market research to better understand consumer behavior


Qualifications

  • Prior customer service, PR, sales, communications or marketing experience preferred

  • Strong analytical skills and can manage time wisely

  • Enjoys speaking and interacting with others

  • Proactive thinking and ability to solve issues quickly

  • Able to take verbal direction and implement tactics 

  • Strong student mentality


To apply, please submit your application via LinkedIn/Resume/CV as soon as possible and an agent from our hiring team will contact applicants through email. (Be sure to check your SPAM folders)