Our company’s culture and values are at the core of everything we do. Be a part of a high-energy team of people who truly put our mission to customer/client satisfaction. This is a FULL - TIME position that will pay salary + bonuses and will depend on experience.
We are looking for someone with excellent communication skills to fill our Customer Service Representative position! Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism.
What To Expect:
Sales & Customer Service Reps work on store sales floors assisting directly to customers. They must be knowledgeable about the store's layout, inventory, and company policies to provide accurate information to shoppers. A Sales & Customer Service Rep will help locate the product for customers, place the order, place holds, process transactions, and keep the sales floor organized and well-stocked. They are the face of the company and must uphold company values both in how they dress and how they interact with customers.
Customer Service/ Sales Representative Responsibilities:
- Provides face to face sales and direct marketing skills
- Describes and demonstrates the features, benefits and value of our partner’s product offerings, services, and billing procedures in retail settings
- Completes customer’s order forms, documents and reports as required
- Handling customer complaints and escalations
- Be able to provide product knowledge.
- Assisting with maintaining sales targets
Customer Service/ Sales Representative Requirements:
- Positive attitude
- High school diploma or GED
- Friendly and helpful personality
- A willingness to learn and grow
- Reliable transportation
Customer Service/ Sales Representative Benefits:
- Dedicated career paths for all positions
- We believe in promoting from within!
- Fully paid training
- Team nights (dinner, movies, cookouts, etc)
- Experience NOT necessary
- Hourly base rates ($10-$14) - Guaranteed weekly incomes!
- Opportunities for bonuses and commissions
We work within big box retailers to sell products and services within the home entertainment industry (phones, tv bundles, internet packages, etc). We offer an hourly base pay plus commission so you're guaranteed a weekly income! There is NO telemarketing or door to door sales, it's all in person. We only promote from within so there is endless growth potential!