Kuali is a dynamic new open source EdTech company. Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted. Our products help universities and colleges manage their administrative business so they can focus on their mission of teaching and learning. Why join us? You’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup with exceptional benefits. Our work matters — we’re helping our customers improve the quality of education. You’ll have a significant impact on what we do and how we do it because we, all of us, are an empowered group of entrepreneurs.Kuali is committed to open source software development funded by our cloud offering. If you’re looking to make your fortune off a quick flip to an IPO or sale with no business model, you’d be happier someplace else. The Kuali community recently celebrated their 15 year anniversary, and they’re rooting for us to deliver something amazing with the next generation of Kuali products. We’re generating revenue and growing quickly with more than 150 customers.We offer a truly exceptional benefits package including significant employee profit sharing, full premium coverage for employee and dependent medical, and dental care. We offer 401(k) matching, and all the paid-time off that you need (just work it out with your manager). As a company we formally work from home once per week, but working from home on your own sometimes is no big deal.

Kuali

United States

Product Implementation Engineer, Financials Product Team

Who are we?

Kuali builds software solutions for higher education. We help our customers — colleges & universities — focus on providing a fantastic education to students by decreasing their administrative costs. We work in a competitive space, ripe for innovation, with users ready to be delighted.


Our culture

As a company, we are guided by our cultural values:

  • Iterate to evolve
  • Cultivate openness
  • Act with accountability
  • Assume the best
  • Practice humility
  • Deliver amazing experiences
  • Make mistakes

As team members at Kuali, we learn from and teach each other, we practice transparency and empathy, and we delight in delivering value to our customers.

We work remotely, and have for years. Distributed work is in our bones, with a history of institutions working across state lines on open-source software for more than ten years. Our employees each work in the environment where they’re happiest, from Pennsylvania to Hawaii. We work consciously to create a collaborative and healthy remote work culture, and we travel to meet in person a few times each year.

Everyone should love their work.

Kuali has been voted a top place to work for 3 years in a row by the Salt Lake Tribune. We also made Forbes' list of America's Best Startup Employers for 2020. Not too shabby.


Your team

You will be part of the Kuali Financials team, working closely with Customer Success colleagues, who are focused on helping customers get the most value from their investment in our software, and the team-members who design and build our products. Customers use our Financials product to efficiently and effectively manage the complex accounting needs of higher education.


Who are you?

We’re looking for curious, enthusiastic, empathetic engineers to solve problems, execute on ideas, advocate for the customer, and contribute to a team culture built on trust and mutual respect. As a customer success engineer here, you’ll contribute to our goal of delighting the people who use our software. You’ll do this by working closely with new customers to help them learn the technical ins and outs of building integrations with Kuali Financials and migrating their existing data into the system. You’ll build lasting relationships with these clients and be there to assist them as their use of our systems changes and grows.

Some of our customers require very specific solutions. In this role, you’ll take a hands-on approach to solving problems for customers within their customized product implementations. You’ll be responsible for building and maintaining solutions for these customers and their unique requirements. Sometimes these requirements should drive a new feature in the base product, and sometimes they shouldn’t. As you learn more about our customers and our product, you’ll thoughtfully consider these questions, prompt these conversations, and help drive these decisions.

We believe the best products are created by teams who represent a broad range of ideas and perspectives. We value employees with diverse backgrounds and experiences.


Benefits


  • Top-of-the-line equipment of your choice to get your job done
  • A truly exceptional benefits package including full premium coverage for employee and dependent medical and dental care
  • 401(k) matching
  • Paid Maternity/Parental leave
  • All the paid time off you need (just work it out with your manager)
  • Allowance for continuing education, conferences, and/or training
  • Space to work on self-driven projects during “hack time”
  • Employee resource groups and community events