Assist patient information desk staff with COVID-19 screening of visitors, patients, vendors or employees during hospital operating/visitor hours in accordance with Prime established policies and procedures. Create positive first impression for each individual who enters the hospital and maintain the safety of our patients, community and staff. Greet visitors, patients, vendors or employees and follow the outlined Prime established screening policies and procedures including utilizing Prime provided script for interactions/COVID-19 screening questions. Responsible for taking temperature of visitors, patients, vendors or employees and maintaining log of all interactions. Notifies visitor in the event responses to script or temperature do not meet established guidelines for access to the facility that may not be able to admit inside the hospital offering to redirect to the emergency department for further evaluation. Assist in assuring no children under 16 will be permitted in the hospital (outside Emergency Department).
Assist patient information desk staff with screening families/friends for patients during visiting hours and assure guest follow hospital guidelines.
Create positive first impression for each individual who enters the hospital and maintain the safety of our patients, community and staff.
Greet guest and follow the outlined script for screening. Ask visitors to provide their name, purpose of visit using select questions inquire about travel history and symptoms and whether they have been in an area where there are current or suspected cases of COVID-19
Take temperature of guest with touchless thermometer.
Assist in assuring no children under 16 will be permitted in the hospital (outside Emergency Department).
Performs other duties as assigned or required.
High School Diploma or Equivalent required
Previous experience in office or receptionist.
Effective written, verbal communication, and interpersonal skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience preferred.
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