Hand & Stone Boca Raton and Delray Beach


Spa Sales Associate (full time or part time)

$23,000-$33,000 / YEAR
Ha nd & Stone Massage and Facial Spa is looking for super outgoing people with a passion for sales to join our teams in East Boca Raton, West Boca Raton or Delray Beach . Our ideal candidate is a responsible, driven individual with excellent communication skills and a great personality.

We are looking for a motivated sales professional who is interested in a long-term role in a stable and positive environment with tremendous opportunity for professional growth. Candidates with prior spa industry experience or membership-driven sales is a plus, but not a requirement for consideration.

About Hand & Stone Massage and Facial Spa
Hand & Stone is a national franchise that specializes in massage, facial, and hair removal services. With over 400 locations across the country, the Hand & Stone brand is a leader in the membership-based spa service industry. Amerida Enterprises is among the top few franchisees with 4 or more locations, and we are still growing! Opportunities for growth within our organization are fantastic!

Position Summary
Our goal is to provide our clients and members with a world-class experience, and our Sales Associates are a critical link in ensuring that our clients' experience in our spa is nothing short of exceptional! Our Spa Associates are the "front line" in our business, and the first impression our clients have of our spa. They provide an exceptional experience through both face-to-face and phone interactions with our clients. As the liaison between our clients and our Service Providers, Spa Associates work to educate clients and members on our services and products, and help to guide them to get the most out of their visit. Our Spa Associates are expected to educate clients on enhancements and upgrade options for their service, and to sell memberships and gift cards.

  • Proven passion for communicating with people and providing consistent, exceptional service
  • Ability to quickly learn and execute scripts
  • Multi-tasking skills
  • Capability to work flexible hours including mornings, nights, weekends and holidays
  • Excellent verbal and written communication skills
  • A fast learner with a positive attitude
  • Computer proficiency; knowledge of Millennium booking/POS systems is a plus
  • A strong team player with the ability to work independently under minimal supervision
  • Excellent organizational skills including attention to detail and multi-tasking
  • Critical thinking skills, including customer conflict resolution
  • Have reliable transportation to/from work
  • Benefits

  • Competitive hourly base pay with generous commissions and bonuses - Earning potential is great for high performers!
  • Paid time off
  • Health insurance contribution (full time)
  • Professional and safe working environment
  • Referral bonuses available
  • Employee discounts
  • Opportunity for professional growth
  • Job Requirements
    • Inspect/clean customers' jewelry
    • Presenting and selling fine jewelry to customers while providing outstanding service
    • Presenting and selling fine jewelry to customers while providing outstanding service
    • Presenting and selling fine jewelry to customers while providing outstanding service
    • Presenting and selling fine jewelry to customers while providing outstanding service
    • Work closely with the Buyer and Planner to manage a specific product category and maximize sales and profitability
    • Securing money, jewelry, and merchandise
    • Gaining strong foundation in retail
    • Ensure optimum sales floor coverage and selling
    • Lead and jewelry repair associates
    • Uphold a productive and efficient repair center capable of supporting multiple jewelry client programs
    • Introduce new jewelry in inventory by calling on existing customers, as well as new customers
    • Keeping the jewelry online store website up-to-date with new listings and availability
    • Turn customers life's occasions into celebrations with a timeless gift of fine jewelry
    • Maximize financial performance of the store
    • Assist customers in such a manner as to create a desire for the products and/or services, meet sales goals, display merchandise
    • Preparing jewelry items for shipment, ensuring that the customer understands the shipping process
    • Returning the merchandise to the proper spot on the selling floor
    • Keep the store and merchandise
    • Inspect/clean customers' jewelry