Richardson, TX

Manager - IT Ops Delivery

$91,500-$200,500 / YEAR
Manager – IT Operations Delivery
Function - IT operations
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Manager – IT Operations Delivery
In this role, We are looking for candidates who have a passion for cloud with knowledge of different cloud architecture environments, visualization, and data center automation. Ideal candidates should have technical experience in migrations and the ability to help customers get value from client Platform. This key role demands a highly motivated individual with a good background in Computer Science/ Software Engineering. You are meticulous, detailed and possess to engage with all levels of our partners. A self-starter you are up-to-speed with the latest developments in the tech world. To support Engineer using Agile Methodology and should have an end to end knowledge of business use cases, to transform them into an effective and strategic solution. You will have an opportunity to work with business people to have a real time understanding of business problem and, craft the solution which really fits into customer needs.
You shall be expected to possess knowledge of standard methodologies and market trends pertaining to Cloud and overall industry to provide thought leadership (seminars, whitepapers etc., ) and mentor team to build vital competency.
You should also hold solid grasp of the cloud orchestration such and should be able to define and design solutions independently based on the driving factors such as costs / Non- functional requirements and functional requirements.


  • Domain Experienced level of Azure skills as Technical Architect with implementation and sustenance experience looking after global partners
  • Experience in Systems Operations / Management, Virtualization, IP Networking, Storage, IT Security, Wintel, Linux
  • Validated knowledge of AWS/ Azure platform, tools and native services
  • Expertise in supervising application architecture and deployment in cloud environments including public / private. Ability to act as consultants on cloud strategy and need to stay up-to-date on the latest trends and issues and development in the hybrid cloud world
  • Define processes and methodologies to follow by Development Operations team to ensure outstanding service and support by the team. Proven grasping of Deployment Automation schemes and DevOps wherever possible using standard tools like Jenkins, Ansible, AWS Cloud formation, Azure templates, Docker, Kubernetes etc.
  • Craft the overall Virtual Network environment including server instance, storage instances, subnets, availability zones, etc.
  • Craft the AWS network architecture including VPN connectivity between regions and subnets
  • Craft the HA / DR strategies
  • Set up process, services and tools around Azure cloud
  • Coordinate build of the environment
  • Validate the environment to meets all security and compliance controls
  • Hands on experience with cloud assessment and migration steps
  • Develop architecture blueprints and detailed documentation
  • Build bill of materials, including required Cloud Services and tools
  • Proficiency is developing apps and services using Azure tools and technologies including storage, compute, security and communications. Implement solutions that use virtual machine so build containerized solutions using Docker and Azure Managed Kubernetes service. Implement batch jobs by using Batch services Design and develop Azure app service web and API app so knowledge of Azure functions and implementation standard methodologies. Experience in implanting Azure storage solutions – storage tables, Azure SQL, Blob storage etc. Cloud optimized authentication, authorization and access control. Connect and consume Azure services – App service logic apps, azure search integration, API gateways event based solutions and message based solutions.

Qualification we seek in you!

Minimum qualifications:
  • Validated high rich experience working as Solution Architect
  • Computer Science Degree
  • AWS Solutions Architect Certification

Preferred Technology qualifications:

  • Good command over Linux shell command or Windows PowerShell.
  • Scripting knowledge of at least one of the following:
  • Bash
  • Python
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.