Gateway Foundation

Naperville, IL


Are you looking to find personal and professional fulfillment, and align your career with your values?

At Gateway Foundation, our employees have an opportunity to make a difference every day by helping people with substance abuse issues gain control of their lives.

Gateway Foundation is a recognized non-profit leader in evidence-based treatment proven to get results. Our experts in Addiction Medicine—including highly educated clinical and medical professionals and expert psychiatrists and nurses—deliver care that never stops. Throughout Gateway’s proud history of helping others, dedicated and professional employees have been vital to accomplishing our life-saving mission.

If you are a collaborative professional who shares our commitment to helping people with substance abuse and mental health issues turn their lives around – GATEWAY IS THE PLACE FOR YOU!

Admissions Counselors in the Service Center are responsible for:

  • Interviewing and assessing for appropriateness, prospective clients and/or their representatives over the phone and obtaining complete medical, social, and substance abuse history; as well as required identification, financial and insurance information.
  • Completing admission forms and preparing client chart by accurately recording pertinent information.  Developing and maintaining regular contact (usually by telephone) with family members and/or significant others; as well as variety of outside agencies such as social services, corrections, protective services, probation or parole in order to facilitate assessment process and complete necessary treatment follow-up and case management.
  • Performing initial case management in order to facilitate program admission and retention; which includes encouraging and motivating clients’ participation and commitment to treatment, directing clients to additional services as needed, following up with various agencies and insurance carriers to resolve admission problems, following up on appointments missed by clients, providing crisis intervention and so forth.
  • Responding to inquiries from prospective clients and referral sources regarding program, treatment process, and available services. Sending appropriate literature in response to inquiries, and completing appropriate follow up calls.


  • Performing related office and administrative duties such as maintaining client files and admissions records, scheduling appointments, answering telephones and relaying messages, serving on committees as assigned, compiling statistical and census data, completing related reports, and so forth.

*** This position will be working Monday through Thursday and Saturday (8:30 a.m. till 5:00 p.m.) ***

Job Description:

  • Bachelor’s degree in a related field or equivalent education and life experience, with a minimum of 100 hours of documented clinical training in counseling theory and practice required
  • CADC required
  • Minimum 6 months of previous experience in substance abuse or mental health counseling required


  1. Ability to speak with others in order to exchange information, conduct assessments and provide counseling.
  2. Ability to record and proofread information on forms and in the electronic health record.
  3. Ability to respond to telephones and pages, and hear speech.
  4. Ability to use a keyboard and display to receive, retrieve, and/or audit information and enter data into the electronic health record on a regular basis.

Competitive Compensation and Benefits:

Gateway Foundation values its employees and provides an inclusive and diverse work environment where dedicated employees can make a difference. We are committed to engaging and rewarding our employees in meaningful ways. For eligible employees, we provide a Total Rewards Package that includes:

  • Health Insurance - Including a wellness premium incentive opportunity
  • Dental & Vision Insurance
  •  Paid Time Off - Including 18 days of PTO and 9 paid holidays in the first year
  • Catastrophic Absence Time (CAT) - Accrue up to seven days annually, to be used during an extended personal illness
  • Flexible Spending Accounts
  • Commuter Accounts
  • 403(b) Retirement Plan with company match
  • Life and AD&D Insurance
  • Long-Term Disability (LTD)
  • Employee Assistance Program (EAP)
  • Gateway is a qualified employer for Public Service Loan Forgiveness (PSLF)
  • Tuition Reimbursement
  • Training & Development Programs

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.