Exclusive

Entry-Level Customer Service Roles (Event & Store Based)

Please note: these openings are field-based and involve working with customers face-to-face

Location: Charlotte, NC 28269

Availability: Immediate Start (preferred; notice periods considered)

Experience: All levels of experience considered as full training provided.

Benefits: Paid training, ongoing mentorship, social events, fun team, travel opportunities and much much more

Requirements : Due to the current situation we are only accepting applications from candidates that:

• Are over the age of 18

• Are already located in the Charlotte area | able to commute within the Charlotte area.

• Have permission to work in the USA (Currently, we are not able to offer sponsorship)

Exclusive specializes in customer service & sales for a large number of US-wide companies in a variety of sectors. You could be looking for some flexible work while you study, or a foot in the door that could lead to real career opportunities; as long as you’ve got fire in your belly, you’ll fit right in!

A role at Exclusive is your opportunity to learn, grow and be yourself alongside like-minded people.

Who we are looking for:

• Someone who thrives on delivering memorable experiences to their c ustomers

• An energetic go-getter who strives to achieve their targets

• Someone who is accountable and owns their results

• Radiates a positive attitude and is willing to continuously grow and learn

• Team player who not only values themselves but their entire team

• Is willing to step out of their comfort zone and explore the possibilities

• An enthusiastic person who is creative and loves having fun

• Someone who makes a conscious effort to make the day of those who surround them

• Previous customer service experience is highly regarded although not essential as full training is provided

The Customer Service Team Member Role:

As a Customer Service Team Member, your core mission is to provide memorable and unrivalled customer experiences to each and every person that you come into contact with.

Exclusive Customer Service Team Members are known to be genuine, creative, confident, and proactive and are ultimately responsible for the following duties:

Customer Service

• Always making our customers our first priority

• Being there for our customers and giving them 100% of our attention

• Taking a fun & creative approach to selling

• Building friendships with our customers

• Going above and beyond for our customers

• Making our customers day, whether they buy or not

• Assisting Customers with queries & processing sales

• Escalating any customer complaints to management

• Thrives on smashing their KPI’s

Teamwork

• Be part of a team that values themselves and their Team Members

• Builds respect with their team

• Empowers one another to be accountable and own their results

• Has fun while getting the work done with energy and a positive attitude

• Learns from our experiences and celebrates the wins together

• Work under the guidance and support of your team leader, alongside team to achieve KPI’s and targets

• Ad-hoc tasks as required

Let’s add some Exclusive experience to your resume - Click the Apply button to send us your resume today!

Next Steps:

Send through your resume via the apply now function on the page. As we will be meeting with candidates within the coming days please make sure to include a cell number and email address when submitting your resume. Initially interviews will be carried out online (although this is not a remote position) and we will meet in person should you be successful. Please reach out if you have any questions. 

Good Luck!