- The Senior Messaging Engineer will be the main point of contact for anything related to G Suite administration.
- Resolves assigned cases and change requests and acts as an escalation for support issues.
- The candidate will have experience with G Suite and familiarity with other messaging applications.
- PowerShell or other scripting experience required for automation and innovation.
- Applies new solutions through research and collaboration with the team and determines the course of action for new application initiatives. Implements new software solutions as required by the business.
- Drive Architecture and Engineering initiatives for the Messaging environment, including cloud based initiatives.
- Administer, manage and maintain the G Suite ecosystem
- Strong expertise in email, email infrastructure, mail transfer protocols, mail access protocols, email security, spam, phishing and virus protection.
- Versed in Microsoft Azure, Google Cloud, cloud solutions architecture, related technologies and their interdependencies
- Identify new and innovative ways to use existing tool sets to automate management, monitoring and related processes to increase efficiency.
- Experience with data loss prevention (DLP), retention and e-discovery technologies for email.
- 5+ years' experience with multiple email systems including Exchange, Office 365 or GSuite
- 5+ years of senior-level (tier 2 or 3) administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design
- Perform scripting administration tasks and reporting using PowerShell or other scripting technology, developing scripts for automating processes
- Support users and Support staff with issues related to connectivity to the messaging systems, that includes support for GMail, message tracking and message relays
- Highly motivated self-starter interested in constant improvement.
- Highly organized individual.
- Strong communication skills and a team player comfortable interacting with various internal and external groups.
- Other job duties as needed.