East Continental Supplies, LLC

Hialeah, FL

Service Technician

$35,000-$65,500 / YEAR
  • Technician professions will ensure machine operators are safe at work by completing the following duties.
  • Perform all aspects of regular service, maintenance, and minor/major repair work on Commercial and Industrial Floor Cleaning Machines.
  • Knowledge of mechanical skills pertaining to Combustion engines, Hydraulic systems, maintaining electrical systems, and checking for structural problems.
  • Operate, inspect, troubleshoot, and diagnose issues on equipment as they occur.
  • Remove and replace electric motors, bearings, brushes, switches, relays, power modules, etc.…
  • Recording work orders on each unit work is performed with estimate times and necessary materials and supplies to complete suggested repair/maintenance.
  • Assist with installation and modification of building equipment systems
  • Assist with troubleshooting and repairs of buildings and installed systems to include plumbing systems, kitchen equipment, roofs, drains, shop, and HVAC.
  • Maintain Lighting systems throughout the facility by replacing bulbs and lamps
  • Comply with all codes, regulations, governmental agency, and company directives related to building operations and work safety.
  • Maintain and perform minor repairs on Fleet Vehicles.
  • Providing high quality repair service on equipment
  • Resolve minor customer service issues
  • Diagnose, service, and repair
  • Perform service, repair and inspections
  • Perform preventive maintenance on all service equipment
  • Provide technical service to vehicles and equipment
  • Provide service to customers while maintaining exceptional customer service
  • Install and/or repair a wide range of dock doors and operating systems
  • Assess customer's service/repair or installation needs and complete the installation or repair of the product to the customer's satisfaction and complete service documentation
  • Assess customer's service/repair needs and complete the repair of the product to the customer's satisfaction and complete documentation
  • Make service calls to customers and provide with expert installation and repair service to a variety of propane equipment
  • Perform quality vehicle service maintenance and repairs
  • Deliver customer cars to service stalls
  • Provide exceptional customer service to callers
  • Handling the customer service phone lines
  • Upgrading customers to service agreements
  • Adhere to contractual service agreements per sales and customer service directives
  • Providing knowledgeable and courteous repair service
  • Maintaining high-quality customer service and care
  • Enjoy providing world class customer service
Job Requirements
  • Communication thoroughly and Promptly with Service Manager
  • Understands and carries out instructions given orally and in writing
  • Ability to prioritize and plan the workday/week
  • Ability to work independently and without constant supervision
  • Detailed oriented
  • Be able to realize when equipment is not up to manufacturer safety standards and specifications
  • Maintain a professional and respectful relationship with internal and external customers.
  • Establish teambuilding relationships to be able to accomplish work with other technicians.
  • High School Diploma / GED
  • Operate a Motor Vehicle
  • Experience 3 Years minimum
  • Stooping – frequent
  • Kneeling – frequent
  • Reaching – constant
  • Carrying – occasional up to 50 lbs.
  • Pushing – occasional
  • Pulling – occasional
  • Sitting- occasional
  • Standing – frequent
  • Walking – frequent
  • Lifting – occasional up to 50 lbs.
  • Grasping – constant
  • Repetitive motion – occasional
  • Talking – frequent
  • Hearing – constant

Seeing – constant