Diakon Logistics

CA, US

Operations Manager

$50,000-$135,000 / YEAR

Diakon Logistics is celebrating 30 years in the home delivery business and we would like you to join our team.  We are proud to serve some of the largest and most well-known retailers in the country.  Diakon specializes in providing comprehensive in-home delivery services including expert pre-inspection, preparation, and set-up at white glove quality service levels.

We are looking to fill several manager-level positions in the Southern California area.  Salaries starting at $80,000.00.

Responsibilities:

*Ensure the performance of customer contract requirements at service levels that exceed the customer's standards and metrics.

*Direct Company staff and coordinate a fleet of independent contractor carriers.  

*Recruit and maintain a roster of high performing independent contractor carrier delivery teams.

*Daily and weekly collection of operational data and performance report completion.

*P&L responsibility including annual budgeting and monthly variance analysis.

*Develop a highly motivated workforce and a teamwork-based culture.

*Train and cross train employees and conduct annual performance reviews.

*Maintain a safe, healthy, and fair work environment.

 

Job Requirements

Skill Requirements/Experience:

*Bilingual with Spanish required.

*Leadership and motivational skills / Ability to positively impact performance.

*Ability to operate in a strict time frame environment.

*Strong Excel spreadsheet skills; proficiency in MS Office application.

*Ability to operate in a metric based performance environment and conduct quantitative root cause analysis to implement necessary solutions.

*Hands-on management approach that shares responsibilities to ensure the customer is served.

*Awareness of relationship-building skills.

*Excellent written and verbal communication skills.

*Home Delivery experience preferred.

*Independent Contract Carrier Management experience preferred.

 

Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan and paid vacation and holidays to full-time employees.

To apply, please respond with your contact information and resume.