Collabera Inc.

Austin, TX

Customer Service Representative

$29,000-$50,000 / YEAR
Industry            Professional services

Location           Austin, TX
Job Title           Customer Service Representative
Duration          6 Month (possibility Of Extension)
Pay rate            $18/hr on W2 (Without Benefits)

For more details feel free to call me @ [ Phone number blocked ] or  [ Link Removed ]

 Must be available for any 8-hour shift between M-F, 7am-6pm and Saturday, 7am-5pm. (Scheduled M-F or Tues-Sat) .

• This role provides unbiased assistance to callers with questions regarding claims.

• Responds to phone inquiries in a prompt, courteous, and concise manner.

• Assists with problem resolution, as needed.

• Documents all encounters in clear and concise logs in the database.

• Transfers callers to other Customer Care units as needed.

• Meets individual performance standards.

• Performs other duties as may be assigned by management

Job Requirements

• Past health insurance / medicaid / medicare / healthcare experience is Really Good To Have

• Minimum 1-year call center / calling experience is required