Century Marketing Group

FL, US

Bilingual Customer Service Representative #ApplyToday #StartASAP

Bilingual Customer Service Representative – Immediate Start

Be The Difference!

#clevercommunications #entrylevel #training #readytohire

Who are we?

Century is a unique, bright & vibrant Business Process Operation proactively partnering with our clients, who are some of the US’s leading telecommunications brands! We are passionate about the delivery of professional expert advice through the power of communication and continuously strive to stay one step ahead!

Central to our core values is the development of our team and as investors in people we encourage them to achieve their potential. As a company, our employees are important to us and with exciting growth plans for 2021 now is a fantastic opportunity to join us and excel your career!

Customer Service Representative - The Role:

This is an exciting opportunity to work in partnership with a leading telecommunications brand starting immediately.

As a Customer Service Representative, you will be a brand ambassador for our client, where you will provide an excellent customer experience using your customer service skills!

You will listen, advise, problem solve and showing empathy, whilst identifying areas where you can retain customers & secure new customers by promoting products and services.

Who we’re looking for:


If you are a warm, confident character who’s resilient, self-motivated and has a drive that never runs out of fuel, you could excel in this role. You will also need:

  • First and foremost, you’ll need to be comfortable talking to people you’ve never met
  • Full eligibility to work in the US (No Visa Sponsorship Offered)
  • Local to Miami with the ability to commute to and from Brickell, Miami daily
  • A willingness to work flexibly, outside usual office hours
  • Sales experience would always help, but lots of our best people joined without any as comprehensive training is provided.

What you’ll get in return:

  • Top notch sales training by the CEO and access to an international network of industry specialist advice
  • Dedicated sales coach, ensuring you strive on a daily basis regardless of previous work experience
  • Competitive uncapped pay available, paid on a weekly basis
  • Local, National and International Travel Opportunities - Covid permitting
  • Weekly company wide social events including meals, events, sports and much more
  • Weekly cash bonuses for top performers as well as monthly and quarterly incentives & bonuses

The Sales and Marketing Assistants that strive and demonstrate they can reach targets on a consistent basis, will be given the opportunity to participate in additional training allowing them to move up to a more managerial role, overseeing a team, project and a market.

Job Requirements

Customer Service Representative - Key Responsibilities:

  • Listening to customers’ needs and identifying any areas for additional services
  • Meeting customers at different locations in a safe, covid friendly manner of course!
  • Registering new customers through our clients' platforms
  • Raising awareness and promote the brands
  • Answering questions and explain the service at hand
  • Setting goals and targets individually and for the team
  • Organizing promotional materials

Keeping safe during Covid-19

At Century your safety and the safety of our customers is at the forefront of who we are and what we do. We will ensure that your working environment is as safe as possible through regular sanitizing of workstations, the provision of PPE where necessary & hand sanitizing stations. If you have any concerns about working safely during the pandemic please reach out and we will be happy to discuss our processes in more detail for you.

Interested? Please click the 'APPLY' button now!

What happens next: A member of our team will be in contact with shortlisted candidates within the next 2-4 working days to arrange a suitable time to complete an interview. Please make sure to include your email and cell number so no communication is missed.

Interview type: All interviews are carried out online via Zoom at this time although this is not a remote position so should you be shortlisted further you will be required to attend the office in Brickell, Miami.

Company Information: Please feel free to check out our company’s website and LinkedIn page for more information. If you have any questions, feel free to reach out.

 

If you’re looking to work with a company that values work ethic above all and rewards your efforts and impact, apply here now!