Cantel Medical

Plymouth, MN

Program Manager,

$50,000-$140,000 / YEAR
Job Description
Who we are

At Cantel, preventing infection is our business.  As a leading provider of infection prevention products and services in the healthcare market, we are dedicated to delivering high-quality, innovative solutions that improve outcomes and help save lives.  We accomplish this mission by delivering our products through the following operating units:
Medical: Endoscopy procedure disposables include single-use valves and irrigation tubing. The medical device reprocessing systems, disinfectants, detergents we manufacture and distribute are used to disinfect high-level endoscopes.
Life Sciences: Water purification systems for dialysis facilities.  We work with leading dialysis caregivers, delivering hemodialysis dialyzers and reprocessing systems, as well as sterilants and filtration products.
Dental: Single-use, infection prevention products used primarily in the dental market (face masks, sterilization pouches, towels and bibs, tray covers, saliva ejectors, germicidal wipes, plastic cups and disinfectants). 
Cantel employees are inspired to improve the lives of patients, caregivers and healthcare providers.   If you are looking for a company driven by an entrepreneurial spirit and have the passion to shape the future of infection prevention, we want to meet you.  Join us and see why people love working here.

About the role

The R&D Program Manager manages large cross-functional teams to accomplish the tasks necessary to assure that the overall program goals are delivered on-time, within budget, and all performance requirements are met. This position manages the development of new products and systems of products utilizing the design control process that is part of the Cantel quality system. Strong leadership, organizational and communication skills are critical as well as ability to perform in a constantly fluctuating and fast paced environment.
The Program Manager must be able to work with Marketing, Sales, Finance, Regulatory, Operations and Upper Management to clarify and refine requirements, set and manage budgets and prioritize activities. This person should have a good understanding of how each program benefits both the company and the customer and how each project will contribute to those goals. He or she will be able to switch from day-to-day project execution to strategic planning. This person must be able to effectively lead large and company critical programs comprising multiple projects and involving up to 40 team members that may reside in different locations around the world.  #CB

What you will do

  • Responsible for overseeing the achievement of larger organization goals by providing oversight over multiple projects, directly managing a subset of projects.
  • Work with project managers to coordinate projects and their interdependencies between various projects.
  • Serve as a mentor for project managers and other team members.
  • Work with functional managers to define and recommend a program team and gain approval through appropriate channels.
  • Create an environment where team members feel free to speak and know that their concerns will be addressed.
  • Coordinate and facilitate program reviews for cross functional stakeholders.
  • Able to gain consensus and agreement (buy-in) from the team and management to support decisions.
  • Make decisions and adjustments to program/project direction, schedule, and resource allocation based upon data and facts obtained from the program team.
  • Provide positive feedback to team members for a job well done, and offersmsuggestions to improve when appropriate.
  • Understand and follow the new product development design control system.
  • Define and develop a program/project plan, schedule, resource requirements, hazard analysis, cost estimates, and other required documents with the core team.
  • Work with cross functional team to establish comprehensive design inputs and requirements sets. Work with marketing to establish required voice of customer evidence.
  • Manage the program’s progress towards established goals and identifies and communicates risks that may affect the expected outcome.
  • Assure that the product requirements have been met through testing and analysis.
  • Resolve problems that arise during development.
  • Track expenses and product cost and performance against scheduled milestones.
  • Resolve resources issues and program conflicts between team members and the organization.
  • Participate in completion of the program/project tasks as needed.
  • Domestic and international travel may be required up to 20% of work time.
  • Other duties as assigned by the supervisor, which may include ownership of existing/new business or NPD governance processes or related organizational improvement initiatives.
  • There are no direct reports for this position.
  • This position has a responsibility to manage interpersonal and interdepartmental relationships of the team members to insure goals are met.
  • This position manages the team interaction with senior staff and any customer relationships that may exist.
  • All team member performance, priority, and conflict related issues need to be resolved through the team member’s line manager.

What we are looking for

  • Bachelor’s Degree in a Science or Engineering field.
  • Minimum of 10 years related medical device R&D experience and/or experience in a highly regulated industry.
  • Minimum of 7 years working as a project manager.
  • Experience coordinating multiple projects with interdependencies and common program benefits.
  • Project Manager (PMP) certification is highly preferred.
  • Experience working as a program manager is highly preferred.
  • Demonstrated ability to work with contract staff and contract development houses a plus.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to objectively analyze data provided by team members to assure that conclusions are valid.
  • Ability to visualize an overall picture of the program/project tasks and their interrelationships to identify potential conflicts or problems.
  • Demonstrated ability to read, analyze, and interpret common scientific and technical reports.
  • Demonstrated ability to communicate complex information clearly in English, in verbal and written form, effectively present information to senior staff (Phase reviews, project updates) and represent the company during on and off-site meetings with entities outside the company.
  • Proven ability to drive and influence changes.
  • Must be very customer (internal and external) focused and results driven.
  • While performing the duties of this job, the employee is required to stand, walk, and sit and work on a computer.
  • Ability to apply basic mathematical concepts, understand mathematical operations for statistical analysis of test data, financial data, and budgets.
  • The employee must occasionally lift and/or move up to 25 pounds.