Brick Retail Events

Marietta, GA

Retail & Event Based Customer Service Representative

Retail & Event-Based Customer Service Representative

** GREAT NEWS - We Are Hiring with Immediate Start Dates Available **


So, if you would like to join our fun, exciting, entry-level team simply Click Apply for a member of our HR Team to contact you

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

  • Open to applicants who do not have a college diploma

  • A great fit for somebody who likes a lively team environment - Brick love the organized mayhem of our busy, fun office!

Brick is a newly expanded company in the Atlanta region. We are looking for candidates, with the ability to have fun at work to join our Consumer Service team as soon as possible.

No experience? NO PROBLEM! Due to high demand, we are offering hands-on training to all our new employees!

Availability: Both Full Time and Part Time work available – There really is something for everybody!

Location: Atlanta, GA - Note: This is not a remote position

Customer Service Representative - Job Summary:

Our goal is to inspire a customer, to educate, demonstrate and enhance the customer experience with our client's products or services. If you have energy, commitment, and passion and are capable of helping us transform the way we do consumer service forever we want you!

We will offer you a competitive compensation package, bonuses on top, provide all the training you will need in return for your hard work and dedication.

Job Requirements

Customer Service Representative – Duties:

  • Provide a great and memorable service to our customers

  • Increase customer flow and attract new customers to our event

  • Offer our clients services, offer competitive pricing and new products and services to our customers

  • Complete live activations and record sales transactions and customer information as needed

Customer Service Representative – Ideal Candidate:

  • As an individual, you take every experience as an opportunity to learn, improve your customer service and sales technique for the next person you meet!

  • You have awesome communication skills and are excited to learn new skills

  • You’re an idea generator, someone who can solve problems on the fly and properly use your resources and ask for help when needed.

  • You’re self-reliant and can effectively prioritize and manage your time through your calendar, allowing you to juggle a lot at once.

  • You have a passion for booming industries like telecoms

  • You are happy to work in an entry level position with opportunities to progress

Customer Service Representative - Desirable Qualifications and Skills:

  • Ability to attend Consumer Service Representative training workshops

  • Ability to work flexible hours and days, including some weekends

  • Commitment to following program guidelines to protect the brand and program integrity

  • Excellent communication skills—including formal presentation and training skills

  • Ability to be self-motivated and work independently with little supervision, consistently reporting back to the program about campaign effectiveness

  • Excellent time-management, organization, planning, and implementation skills

  • Highly motivated to achieve, with the ability to solve problems and overcome CSR obstacles

  • High level of ethics, values, integrity, and trust

We have an amazing team of thinkers, designers and event gurus, do you have what it takes? Now is the time to find out! Let’s start to build your career foundation one BRICK at a time! Click Apply!

Interested? Please click the 'APPLY' button now!

What happens next: A member of our team will be in contact with shortlisted candidates within the next 3-4 working days to arrange a suitable time to complete an interview. Please make sure to include your email and cell number so no communication is missed.

Interview type: All interviews are carried out online via Zoom at this time.

Company Information: Please feel free to check out our company’s website and LinkedIn page for more information. If you have any questions, feel free to reach out.

Keeping safe during Covid-19

At Brick your safety and the safety of our customers is at the forefront of who we are and what we do. We will ensure that your working environment is as safe as possible through regular sanitizing of workstations, the provision of PPE where necessary, hand sanitizing stations and temperature checks. If you have any concerns about working safely during the pandemic please reach out and we will be happy to discuss our processes in more detail for you.

Good Luck!