Brevco Services

Norfolk, VA

Principal Technician

Principal Technician (FUNCTIONAL AREA SERVICES) Working Location Norfolk, VA, United States of America Security Clearance NATO Secret SC US Secret Language High proficiency level in English language EXPERIENCE AND EDUCATION Essential QualificationsExperience Higher vocational training in a relevant discipline with 3 years post-related experience, or a secondary educational qualification with 5 years post-related experience General background in administration of Communications and Information Systems (CIS) including pertinent training and practical experience Prior experience and a good knowledge of working with bespoke applications, NATO or national Community-of-Interest (CoI) services within an engineering environment Knowledge of advances in IS technologies and Service Management Experience in System Administration of both Windows and Linux Server Operating Systems Broad and sound technical knowledge and experience in distributed Information Systems as they are applied to modern Command and Control Information Systems (C2IS) Experience in and a good working knowledge of Relational Databases management including backups, archiving and replication DUTIESROLE Support the installation, operation, management and maintenance of assigned Community of Interest (COI)Functional Area Services (FAS), Databases and other Applications Contribute to the planning and implementation of maintenance and installation work, including building and management of systems and components in virtualised computing environments Responsible for effective System Administration of NATO Community of Interest Command and Control (C2) systems, including Joint Tactical Chat (JChat), and associated C2 systems such as the Maritime Command and Control Information System (MCCIS), and other NATO-Off-The-Shelf (NOTS) applications Provide Application Management support to the software applications and tools which are used by the customer in the AoR and defined in Service Level Agreements (SLAs) Document design and configuration of assigned applications and the required operating procedures Develop installation procedures and standards for hardware components of assigned systems Implement procedures, tools and techniques for monitoring and managing the performance of applications and provides reports, as required Respond to user requests for assistance and take appropriate action to solve Community of Interest (COI)Functional Area Services (FAS), Database and Application problems occurring in the CSU's AoR Maintain and monitor database systems and support tools Advise and support day-to-day operation, control and monitoring of mission dedicated systems Initiate and maintain liaison with other CSUs, Service Lines and other technical organisations Investigate and propose long term solutions to equipment and configuration problems