Breaking Ground


Residential Aide

$26,500-$60,500 / YEAR
Located in Manhattan, the Seafarers Stabilization Bed Program serves as a transitional housing program for 84+ chronically street homeless individuals. This transitional housing program embraces a housing first and harm reduction philosophy with an aim at helping residents secure appropriate permanent housing.

Reporting to the Shift Supervisor, the Residential Aide will assist in ensuring effective service delivery at the Seafarers Stabilization Bed Program. The Residential Aide will provide staff support and maintain program stability by providing support, assistance, and monitoring of the premises. The Residential Aide will engage with individuals experiencing homelessness as well as with Program and Outreach staff.

Job RequirementsESSENTIAL DUTIES: 

  • Monitor the area and provide resources for clients
  • Maintain a welcoming, safe, stable environment for clients
  • Make hourly rounds within and outside the facility to ensure safety and security
  • Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
  • Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Circulate among residents, visitors, or employees to preserve order and protect property
  • Complete intakes, and property searches as needed, distribute mail
  • Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course
  • Screen residents and visitors and packages to prevent passage of prohibited articles into residence
  • Use company vehicle to transport clients to and from appointments in the community and as directed by program management
  • Facilitate onsite laundry and shower resources for clients
  • Perform other related duties as assigned


  • High School Diploma or General Education Degree (GED), Associates degree preferred
  • Two to four years of related experience
  • Proficiency with Microsoft Office Suite
  • CPR and First Aid certifications a plus
  • Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus