Blue Campaigns

Springfield, MA

Customer Service Representative | Start ASAP

$35,000-$40,000 / YEAR

Are you aiming to have a long-lasting effect on the company you operate with? Looking for a straightforward path to improve? Do you want to be established along the way? Are you a people person?

CUSTOMER SERVICE DESCRIPTION:

We are looking for a committed Proactive Customer Service Agent who can work to ensure the long-term satisfaction of our clients. You will be responsible for establishing partnerships within your allocated territories, in coordination with key decision-makers. You will connect between customers and cross-functional internal teams to ensure timely and effective execution of our solutions to the needs of the consumer.

CUSTOMER SERVICE RESPONSIBILITIES:


  • Conduct sales, promotions, customer support and campaign management on a regular basis.

  • Excel in our training program starting at the entry level to senior executives

  • Manage the execution and distribution of key client operations, optimize efficiency, rate of return, and find opportunities for expansion

  • Own all conflicts, troubleshooting, client campaign inquiries, publicity preparation, and primary deployments.

  • Create business partnerships by service quality and align your campaign needs with your constructive strategy.

  • Put your all into team building, development, and development effort.

#COVID-19

Job Requirements

CUSTOMER SERVICE BENEFITS:

  • A variety of bonuses and incentives: sporting activities, festival tickets and prizes.

  • Trips to fun destinations throughout major US cities, the UK and Australia

  • Team growth activities on a regular basis

  • Funded Lunch insĀ 

  • Outside of work: recreational games/sports

  • Direct training from business leaders

  • Annual award and appreciation ceremony

  • Investment in your development and success

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development