Asterisk Interactive

Charlotte, NC

Customer Service Representative *Immediate Start | Lively & Fun Team*

$29,120-$45,370 / YEAR

Customer Service Representative

#ReadyToHire #Fun #JoinTheMayhem #Let'sGo

Asterisk is a start-up company in Charlotte . We are looking for top candidates, with the ability to have fun at work to join our Customer Service team. We have big plans for 2021, we are building our client relationship and branding deals and we need you on our team now! We are growing tremendously, and we strive to enhance the customer experience across our network. We are looking for Customer Service representatives to take part in our front facing team..

Would you like the opportunity to gain some great experience while making your bank balance pop?

Are you available to work within the next 2 weeks?

Do you want to be part of a fun, exciting and sociable team?

Asterisk is the place for you!

No experience? NO PROBLEM! Due to high demand, we are offering hands-on training to all our new employees! Therefore this role would be suitable for school leavers, graduates, people looking to start their career and career changers!

Availability : Both Full Time and Part Time work available as well as some Intern opportunities – there really is something for everybody!

Location : Charlotte, NC

Customer Service Qualifications and Skills

  • Impeccable customer service skills.

  • Geographical knowledge of the area is a plus,

  • Problem-Solving Capabilities.

  • Excellent (verbal and written) communication skills.

  • Positive attitude and enthusiasm.

  • Team player with good organizational and interpersonal skills.

  • Able to multitask.

  • Must come to work presentable and well groomed

Customer Service – We Offer

  • Ongoing training opportunities

  • Growth and progression opportunities – we promote from within!

  • Ongoing support and mentorship

  • Travel opportunities both National and International (once borders have opened)

  • Great social calendar

  • Plus much, much more!

Covid friendly environment!

At Asterisk, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer or any other essential PPE necessary to all essential employees who must report to work. Before entering our office, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all offices are fully sanitized weekly.

Don’t wait any longer to make the most out of not only your career but also your future! Apply NOW!

For Consideration : Send in your resume, LinkedIn profile, or cover letter as soon as possible. We will be contacting qualified individuals immediately upon review.

Interview process : Interviews will be conducted via zoom initially however as this is not a remote position, all shortlisted candidates will be required to commute to the office in Charlotte.

Let’s get your career started today! Apply Now!

Job Requirements

Customer Service Duties and Responsibilities 

  • Maintaining client relationships

  • Customer assistance and acquisitions

  • Displaying exceptional knowledge of products and services offered

  • Performs various administrative functions as assigned, and work in a very fast-paced environment,

  • Follow all company policies and procedures,

  • Report to the marketing manager,

  • Train and manager new team members,

  • Record keeping, data processing on tablets

  • Contribute to the growth of the company,

  • Run workshops and morning meetings.