Afni, Inc.

Opelika, AL

Inbound Customer Service Representatives

1000 Jeter Drive - Opelika, Al

The health and safety of our employees is a top priority! With over half of our U.S. workforce temporarily working remote, we are offering some of our new employees the same opportunity. To be eligible for work at home, you must live within 60 miles of an Afni location for training and support purposes.

At Afni, we represent some of the largest brands across the nation and you have the opportunity represent them with us! We have multiple customer service positions that we are hiring for. As a Customer Service Representative, you will build meaningful relationships with customers via inbound calls and assist with their needs. You will focus on one type of call -- either insurance service or clients who call into one of the nation's top cell phone providers. Are you ready to make a difference each day, by providing a stellar customer experience for your callers? Apply today!

Afni is a leading global customer service provider that's been around for more than 80 years! We have a fun team in Tucson, where you can make friends, do meaningful work and start or grow your career - we always promote from within!

What you'll get:

  • Full-time. 40 hours per week schedule with overtime opportunities if you'd like
  • Job stability. We've been doing this work in Tucson for over 22 years!
  • Training. Extensive paid product and sales training.
  • Paid time off.
  • Benefits. Medical, dental and vision insurance with premiums partly paid by the company!
  • College tuition reimbursement.
  • Referral Program. One of the best unlimited employee referral bonus programs out there!
  • Career Growth. Gain great experience to promote to higher roles and leadership training to prepare you for the next step!
  • Annual Performance Reviews. We reward your hard work with annual wage increases!

Requirements

  • Must have GED or High School Diploma.
  • Must be 18 years of age.
  • At least three months of customer service experience.
  • Ability to communicate with customers to build relationships and close the deal!
  • Ability to be a team player.

Job Requirements
Do something different, rewarding, and truly advance your career while earning top dollar.
This is an onsite position located at 1000 Jeter Drive.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.