Liveops

Liveops

CATASAUQUA, PA

Remote Work-From-Home Independent Contractor – Call Center Representative

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We got what you want, you got what we need!

Goodbye long commutes, rigid schedules, and busybody managers.
Hello, Liveops.

Our well-known clients are seeking Independent Contractors to
provide virtual services to their customers across a variety of
industries including Retail, Healthcare, Licensed Insurance,
Non-Licensed Insurance and Tax Support.

As an Independent Contractor, you have flexibility to choose
when and where to provide services. Login and provide services when
it works for you as you are your own self-employed boss!

Liveops ranked #4 in FlexJob’s 2020 Top 100 Companies with
Remote Jobs

Opportunity Details

As an Independent Contractor, you are self-employed and can
:

  • Work from home or any quiet place.
  • Set your own schedule to work around your life.
  • Enjoy the freedom and flexibility of being your own boss.

    • Our Clients look for Independent Contractors who are comfortable
    :

  • Conducting inbound and outbound customer service calls with
    customers.
  • Creatively problem solving.
  • Quickly assessing customer needs and providing sound
    solutions.
  • Providing a high-level of customer service.
  • Documenting details of all calls and customer
    interactions.
  • Managing through multiple systems, programs, and screens
    simultaneously.

    • Successful Independent Contractors will have the following
    skills :

  • Experience handling inbound and outbound calls
  • Minimum 1 year of customer service experience
  • Computer skills including navigating multiple tabs, windows and
    systems
  • Basic typing skills
  • Strong customer service and written skills
  • Comfortable empathizing and remaining patient with difficult
    callers

    • Earning Potential :

    As a business provider of call center services, you will submit
    invoices and receive payment for completed services. Programs have
    varying pay structures, but most programs pay for time spent
    talking on the phone and assisting callers.

    Independent Contractors may also receive performance-based pay
    or other incentives.

    As a self-employed 1099 Independent Contractor providing virtual
    call center services to Liveops and it’s clients, you will be
    responsible for your own tax obligations.

    Actual earnings may vary depending on opportunity, call type,
    call volume, and other factors. Independent Contractors are
    responsible for expenses and control their own profit and loss.

    Want to Learn More?!

    Hear from Liveops Independent Contractors on the benefits of
    being your own boss, tips for success, and how being an Independent
    Contractor with Liveops provides the flexibility and balance to
    achieve your personal and professional goals.

    echnology and Certification Requirements

    Application and Certification Process :

    To become an Independent Contractor the following are required
    :

  • Complete an application to Join Liveops Nation, which includes
    passing a background / credit check
  • The background / credit check requires a $45 processing fee
    paid directly to our vendor
  • View our background and credit check requirements here : https
    : / / join.liveops.com / work-from-home / #faqs
  • Sign an Independent Contractor Agreement
  • Complete a W9 form
  • Opportunities that you choose may have additional requirements,
    including certification specific to a program

    • We have a variety of programs starting every week!

    Program Metrics Requirements :

    These programs may require Independent Contractors who choose to
    participate in these opportunities to provide services above posted
    minimum standards to maintain eligibility.

    Availability :

  • Independent Contractors choose their own schedule by
    self-scheduling in 30-minute blocks. As an Independent Contractor
    you get to dictate when and how often you commit to servicing our
    clients;

    • the more you service, the higher your earning
    potential!

  • Client’s call availability will vary and is subject to change,
    however generally calls are available daily from 8am to 8pm
    EST.

    • Several clients also offer 24 / 7 call availability.

    Technology Needed for Success :

    Please review the Liveops basic technology requirements by
    clicking the following link :

    https : / / join.liveops.com / work-from-home /
    #office-requirements

  • Please note, several clients will require additional security
    measures and technology equipment
  • In addition, several clients will not route calls through a
    landline and will route calls through a USB headset
  • Additional information regarding this will be provided once
    qualified for a program

    • What’s Next?!

    Submit your application today! Once qualified, a member of our
    team will reach out with next steps!

    Get ready to join Liveops Nation!

    Liveops is currently accepting applications in the following
    states : AL, AR, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD,
    ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD,
    TN, TX, VA, WV, WY

    Apply Now

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