We supercharge customer service through the integration of artificial intelligence. e-bot7 brings practical applications of deep learning and AI to customer service operations.It analyzes incoming messages, provides agents with accurate suggestions, learns continuously and automates responses & processes. We are looking for people in: Machine Learning The AI we developed automates customer support with an automation rate of up to 61% (i.e. almost 2/3 of the messages our client’s customers receive are automatically sent by our AI). We use a combination of convolutional neural networks and LSTMs. Web development Most of our web codebase is for an interface that allows our clients to configure, train, and use our AI. This is a fairly advanced codebase with many challenges on its own. We use Node.js, Vue and occasionally React. DevOps We use AWS and Docker. Our deployment strategy is working well but we could need a pair of extra hands ================================================ Our values We nurture a deep engineering culture and we value: Enjoyment We deeply enjoy engineering and many of us like to tinker in our spare time. With deep enjoyment we mean the following: if you’d receive 1 million dollars tomorrow and you wouldn’t need to work for the rest of your life, would you then tinker in your free time? If your answer is yes, then we consider that you deeply enjoy engineering. We look for such people. Impact We enjoy engineering because we intimately know that engineering is a powerful way to have an impact. To us, engineering is always a means to an end. We like to roll up our sleeves and get things done. We look for people that intuitively maximize impact. (Instead of maximizing recognition or knowledge.) Confidence We are confident because our experience has shown that we are able to achieve audacious goals. We call this “true” confidence: Not an inborn confidence but a confidence that has been gained through experience. We look for people that are not afraid of large refactors and drastic solutions. Engineering diversity We embrace people coming from different engineering backgrounds: we believe that engineering diversity is a win for everyone. You have a background in embedded systems and you are proud of your engineering achievements but you want to move onto web development? That’s fine and we want you. We don’t look for x years of experience with this and that tool, we look for engineering aptitude. Great Team Hiring only great engineers is also about having a great team: enjoyment and focus on impact are contagious. Being part of a great team can be the thrill of a professional lifetime. Curiosity Today we are focused on AI for customer service with e-bot7. Tomorrow we will create new ventures and companies.

e-bot7 GmbH

Munich, DE

Senior Python Full Stack Engineer

Our story

We revolutionize Customer Service with Artificial Intelligence. Speed, passion and drive are the basis of our DNA. We put our customers at the center of everything we do, and we never stop until the job is done. We’re creating our own path, with a global and diverse team driving long-term growth and innovation. We don’t like “not possible”. We like new ideas, open-mindedness, honesty and we always bring an element of fun into our work. Join our team and be ready to change the world with us.

Some of our awards include: Insurance Disruptor of the Year, Impact Growth EU Tech of the Year, CCW Most Innovative CS Solution, Impact Diamond - Best InsurTech and many more.

We recruit, employ, train, and promote regardless of race, religion, colour, national origin, sex, etc. We aim to be the place where a diverse mix of talented people want to come, stay, and do their best work.

Your mission at e-bot7

  • Develop user-facing features, implement new functionality around using and managing our bot platform
  • Improve existing user flows; build reusable components; optimize client application performance
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of UI/UX designs
  • Learn about and experiment with a new tech coming from inside and outside the JS/TS/Python ecosystem
  • Collaborate with other team members and stakeholders

What you need to be successful

  • Experience building frontend applications
  • Professional knowledge of Javascript and Typescript
  • Experience building Python backend applications
  • Solid knowledge about Git
  • Willingness to work in an agile team with quickly evolving requirements and frequent releases
  • Passion for elegant and well-structured code
  • Enjoy working and experimenting with new technologies

More reasons to join us

  • As a part of the fastest-growing AI startups in Europe, you can benefit from a steep learning curve from day one with a high career growth trajectory
  • A high-impact work environment and short decision-making processes, high autonomy and flat hierarchies
  • A cozy office located in the heart of Munich, in Marienplatz, with table tennis, dartboard, chill room
  • A chance to meet people from all over the world! (30+ nationalities)
  • Get fit! We offer a free gym membership with Urban Sports Club and weekly yoga courses with our colleague and yoga instructor Liv
  • Have fun with the team: we organize regular virtual company events such as weekly quizzes, happy hours and cooking sessions
  • We care about your mental health: we provide you with nilo.health, a mental well-being platform that allows 1 on 1 counseling sessions, nilo.meditations and additional tools
  • Free digital meal vouchers to buy your lunch or dinner, also in home office
  • Bi-weekly Learning & Development workshops to develop your soft skills
  • Free German language courses
  • Corporate benefits: a wide range of discounts on many brands, such as Apple, Sennheiser, Nike, etc.
  • Flexibility to work from the office or your home office. We provide you with the hardware you need to work comfortably from home
  • 28 vacation days per year, plus 13 additional Bavarian public holidays
  • Visa and relocation support for international candidates

Does this sound like an interesting challenge for you? If so, we’ll look forward to receiving your application!